Account Manager (Acquiring)
Kenya
Customer Success – Client Relations /
Full-Time /
On-site
About Unlimit
Founded in 2009, Unlimit is a global fintech company that offers a large portfolio of financial services, including payment processing, Banking as a Service (BaaS), and an on-ramp fiat solution for crypto, DeFi, and GameFi. The company’s mission is to deliver solutions that eliminate financial borders, enabling businesses to operate locally and internationally easily across Europe, the UK, LatAm, APAC, India, and Africa. Unlimit has over 500 employees across 16 offices and five continents, including London, Frankfurt, Singapore, São Paulo, Hong Kong, and Mexico. For further information, please visit https://www.unlimit.com
About the job
Great opportunity for an experienced Account Manager from the payments industry to join an international fast-growing fin-tech company to become a key person in the region responsible for handling the merchants and customer relations operations in Kenya acting as a part of the Account Management Global Team.
Responsibilities:
- Handling effectively the incoming leads, demonstrating technical selling skills and product knowledge, delivering effective presentations to potential and existing merchants
- Relationship Management: establishing productive, professional relationships with merchants and leveraging those relationships to drive the best possible merchant experience
- Commercial/Portfolio Growth: by focusing on meeting merchant needs, achieve strategic and financial targets for assigned merchant accounts
- Feedback: serve as a feedback loop for the organization, gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to relevant functions
- Managing the upscaling of the Account Management Department for our Kenya office, coordinating with departments and teams involved in the delivery of services
Requirements:
- Minimum 5 years of experience in key account management, sales, or business development in the payments/card acquiring industry. Having senior or executive experience would be highly advantageous
- University degree or equivalent in Economics, Business Administration, or relevant field of study
- Exceptional interpersonal skills and the ability to develop strong working relationships at all levels of management
- Ability to work independently, find solutions to complex challenges, possess strong organizational, ability to multitask and time management skills
We offer:
- Attractive monthly salary paid in line with experience
- Vacation, sick, and paid holidays
- Full-time: 5/2 (Saturday and Sunday days off)
- A modern office-based workplace with all necessary equipment
- A team of top international professionals to learn from
- Multicultural working environment
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
