Client Operations Manager
Limassol
Client Relations and Business Development – BD Corporate Accounts /
Full-Time /
On-site
About Unlimit
Founded in 2009, Unlimit is a global fintech company with 16 offices all over the world and more than 500 employees, that offers a large portfolio of financial services - from acquiring (payment processing) to banking as a service. Our mission is to be “ready for tomorrow” and to provide our customers with a sense of stability in the everchanging financial landscape and an opportunity to be prepared for whatever the tomorrow of business brings their way, so that while others observe, they can
Our mission is to be “ready for tomorrow” and to provide our customers with a sense of stability in the everchanging financial landscape and an opportunity to be prepared for whatever the tomorrow of business brings their way, so that while others observe, they can already take an advantage.
About the role:
Due to the constant growth and increase in the volume of work, Unlimit is looking for a Client Operations Manager to join its international team.
Responsibilities:
- Display a strong understanding of each client’s business model in order to be an effective point of contact between the Company and clients on all operational issues concerning current payment and card accounts’ maintenance
- Understand the needs of clients and be able to assist in optimizing clients’ payment accounts activities in order to develop stronger and more fruitful cooperation with existing customers
- Providing clients with professional support in regard to operational requests initiated by the clients
Requirements:
- University degree or equivalent in Economics, Business Administration, or relevant field of study
- Experience in customer support, ideally, but not limited to the banking or corporate services industry
- Ability to work independently, and possess strong organizational, time management, and communication skills
- Customer service-oriented, professional and resourceful
- Proven ability to tactfully handle customer inquiries and negotiations
- Experience working with CRM systems and/or in-house software programs
- Knowledge of the English language is a must
We offer:
- Attractive monthly salary paid in line with experience
- Vacation, sick, and paid holidays
- Full-time: 5/2 (Saturday and Sunday days off)
- Modern workplace with all necessary equipment based in Cyprus (Limassol)
- A team of top international professionals to learn from
- Multicultural working environment
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
