Sales Development Representative - Malaysia

Kuala Lumpur, Malaysia
Sales /
Full-Time /
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

Hi there! We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are connecting data across channels, predicting future behavior with AI, and individualizing experiences from a single platform with the fastest time to value.

We announced that we unlocked our unicorn status after our Series D round. We are backed by top-notch investors including Sequoia Capital, QIA, Riverwood, Endeavor Catalyst and trusted by 1000+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Singapore Airlines, Virgin, Nestle, Nissan, Samsung, Lenovo, Puma, MediaMarkt, IKEA, Allianz, Santander, Dominos, Avon, CNN, and the list goes on.

We are the #1 Leader everywhere! We are recognized as a leader in The Forrester Wave™ for Cross-Channel Campaign Management in Q3, 2021. We are also named a leader in 2021 Gartner® Magic Quadrant™ for Personalization Engines. But wait, there is more. For 21 quarters in a row, we’ve been ranked as a leader in G2 Mobile Marketing, Personalization, Customer Data Platform, and Customer Journey Analytics Grids.
We are also proud to become one of the very few female-led B2B SaaS unicorns in the world.

Behind all these achievements, there is an exceptionally talented and passionate team across 28 countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us in this journey, just keep reading.

The Opportunity

We are looking for self-motivated, tenacious, and goal-oriented individuals to join our Sales Development team as a Sales Development Representative (SDR). As an SDR, you will be responsible for generating a pipeline of new business opportunities through prospecting into companies and having high-level conversations with C-level executives. This position has advancement potential within the sales organization and we are welcoming all driven individuals who are recent college graduates, or individuals early in their career.

What can you expect from the role?

    • Generating a pipeline of leads and business opportunities through prospecting into companies and conducting market research,
    • Following up with prospects through inbound and outbound cold calls and emails, 
    • Partnering closely with Account Executives to help move along qualified pipeline through the sales cycle,
    • Understanding customer needs and requirements,
    • Effectively communicating the value propositions across multiple product lines to secure initial meetings with potential new customers,
    • Brainstorming with the team on how we can identify key players and generate interest in Insider’s products,
    • Always maintaining and expanding the prospect database in our assigned segments. 

We want you to join us while we are taking a step into the future if you;

    • are a new graduate who is highly encouraged or has 1-2 years of sales experience;
    • have a Bachelor's Degree in related fields,
    • have a fair understanding of the e-commerce market as a plus,
    • have the ability to multitask and manage time effectively,
    • have excellent oral and written communication skills,
    • are a natural around the phone (dialing dozens of numbers a day is a piece of cake for you),
    • have a passion for market research, identifying key players, and generating leads,
    • have a desire to hustle,
    • can adapt quickly in a fast-paced, start-up environment,
    • have a fair understanding of Digital Marketing or have experience in a customer-oriented position.

Alright.. so now you’re contemplating, "what’s in it for me?"

    • You can improve and challenge yourself with the many soft skills training sessions that we offer. You’ll have access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge.
    • You’ll have space to share your skills through training sessions and workshops if you wish. Sharing is caring!
    • We’ll provide you with a paid Spotify account subscription, how do you fancy working to the beats of your favorite audio while blocking out the rest of the world?
    • You’ll have a chance to work in an international, diverse, and inclusive environment
    • You’ll be part of an industry that’s shaping the future of customer experiences.
We are an energetic team that loves to work with ambitious, curious, and humble doers who are driven by defining and owning their own success. We are on the mission of creating a global industry standard – and we’re confident that it can only be done with a top-notch team delivering a first-class customer experience.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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