Moderation Specialist
Kyiv
United Tech – Support /
Full-time /
Remote
Join United Tech as a Moderation Specialist and help maintain a safe, respectful, and engaging online environment. This role is a solid starting point for your career in content operations: in just one year, you can grow into a Customer Support Representative or even a Shift Lead.
About the product: It is a web communication platform that connects users worldwide with a wide range of features. Launched in 2020, it has passed all MVP testing stages and attracts a growing number of long-term users. The platform enables 24/7 communication and content sharing without compromising performance or user experience. With a focus on high-load handling, excellent UX/UI, and a unique monetization strategy, we offer a top-tier product in the market. Our global goal is to become a top 5 international social networking service, with plans to expand into Latin American and Asian markets
In this role, you will
- Review photos, messages, and live-streaming content based on platform guidelines, including potentially sensitive or disturbing materials
- Ensure high levels of accuracy and consistency in your work
- Generate reports on completed moderation tasks
- Suggest ideas to improve workflows and efficiency
It’s all about you
- Upper-Intermediate English level (B2) or higher
- No prior moderation experience required
- Strong soft skills and critical thinking
- Ability to stay focused and adapt to changes quickly
- Confident user of Google Sheets, Docs, and Forms
- Problem-solving mindset and ability to make independent decisions
- Empathy and emotional intelligence
- Active listening and willingness to learn from others
- Clear and confident communication
- Patience and ability to multitask under pressure
- Good time management and self-organization
What we offer
- Care and support:
- 20 paid vacation days, 15 sick days, and 6 additional days off for family events
- 100% medical insurance coverage
- Sports and equipment reimbursement
- Team building events, corporate gifts, and stylish merch
- Financial and legal support
- Position retention and support for those who join the Armed Forces of Ukraine
- Participation in social initiatives supporting Ukraine
- Comfortable working environment:
- Work remotely with a flexible schedule
- Workspace rental reimbursement in other cities and abroad
- Modern equipment or depreciation of your own tools
- Investment in your future:
- Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
- 70% of our heads and leads have grown into their roles here – so can you!
- Performance-oriented reviews and Individual Development Plans (IDPs)
- Reimbursement for professional courses and English classes
- Corporate library, book club, and knowledge-sharing events
Hiring process
- Intro call
- Test Task
- Hiring Team Interview
- Reference check
- Offer