Moderation Specialist

Kyiv
United Tech – Support /
Full-time /
Remote
Join United Tech as a Moderation Specialist and help maintain a safe, respectful, and engaging online environment. This role is a solid starting point for your career in content operations:  in just one year, you can grow into a Customer Support Representative or even a Shift Lead.

About the product: It is a web communication platform that connects users worldwide with a wide range of features. Launched in 2020, it has passed all MVP testing stages and attracts a growing number of long-term users. The platform enables 24/7 communication and content sharing without compromising performance or user experience. With a focus on high-load handling, excellent UX/UI, and a unique monetization strategy, we offer a top-tier product in the market. Our global goal is to become a top 5 international social networking service, with plans to expand into Latin American and Asian markets

In this role, you will

    • Review photos, messages, and live-streaming content based on platform guidelines, including potentially sensitive or disturbing materials
    • Ensure high levels of accuracy and consistency in your work
    • Generate reports on completed moderation tasks
    • Suggest ideas to improve workflows and efficiency

It’s all about you

    • Upper-Intermediate English level (B2) or higher
    • No prior moderation experience required
    • Strong soft skills and critical thinking
    • Ability to stay focused and adapt to changes quickly
    • Confident user of Google Sheets, Docs, and Forms
    • Problem-solving mindset and ability to make independent decisions
    • Empathy and emotional intelligence
    • Active listening and willingness to learn from others
    • Clear and confident communication
    • Patience and ability to multitask under pressure
    • Good time management and self-organization

What we offer

    • Care and support: 
    • 20 paid vacation days, 15 sick days, and 6 additional days off for family events
    • 100% medical insurance coverage
    • Sports and equipment reimbursement
    • Team building events, corporate gifts, and stylish merch
    • Financial and legal support
    • Position retention and support for those who join the Armed Forces of Ukraine
    • Participation in social initiatives supporting Ukraine
    • Comfortable working environment:
    • Work remotely with a flexible schedule 
    • Workspace rental reimbursement in other cities and abroad
    • Modern equipment or depreciation of your own tools
    • Investment in your future:
    • Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
    • 70% of our heads and leads have grown into their roles here – so can you!
    • Performance-oriented reviews and Individual Development Plans (IDPs)
    • Reimbursement for professional courses and English classes
    • Corporate library, book club, and knowledge-sharing events

Hiring process

    • Intro call
    • Test Task
    • Hiring Team Interview
    • Reference check
    • Offer