Junior+ Partner Success Manager (Eng)

Kyiv
United Tech – Business Development /
Full-time /
Remote
United Tech is a global IT product company shaping the future of real-time social connections. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our platforms enable connection at scale fast, interactive, and deeply engaging. The market is projected to exceed $206B by 2030, and we are already leading the evolution. Founded in Ukraine, scaling worldwide.

About the role: We’re looking for a Partner Success Manager who will play a key role in strengthening our partnerships and driving their success. In this role, you’ll focus on increasing partner loyalty and effectiveness by ensuring they get the support and guidance they need to thrive. You’ll dive into the product, understand its processes, and proactively address common challenges, helping partners achieve their goals while contributing to the company’s growth.

In this role, you will

    • Build strong, consultative relationships with our partners through regular and open communication
    • Provide trainings and presentations on products, new features, and the motivational plan
    • Onboard and train new partners to ensure they are set up for success
    • Support existing partners with prompt responses, helping them fully utilize platform functionalities and assisting with payment, fines, or legal-related issues
    • Coordinate across company teams — finance, legal, support — to address partner needs and help them succeed in business development
    • Prepare recommendations to improve project performance based on partner feedback

It’s all about you

    • 1+ year of experience in sales, account management, customer success, or a similar role
    • Experience managing relationships with various partners and stakeholders
    • Analytical mindset with strong attention to detail
    • English level Upper-Intermediate or higher

    • Would be a plus
    • Experience working with a streaming platform
    • Familiarity with analytics platforms such as Tableau or Amplitude

What we offer

    • Care and support: 
    • 20 paid vacation days, 15 sick days, and 6 additional days off for family events
    • Up to 10 additional days off for public holidays
    • 100% medical insurance coverage
    • Sports and equipment reimbursement
    • Team building events, corporate gifts, and stylish merch
    • Financial and legal support
    • Position retention and support for those who join the Armed Forces of Ukraine
    • Participation in social initiatives supporting Ukraine

    • Comfortable working environment:
    • Work from our Kyiv hub or remotely with a flexible schedule 
    • Modern equipment or depreciation of your own tools

    • Investment in your future:
    • Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
    • 70% of our heads and leads have grown into their roles here – so can you!
    • Performance-oriented reviews and Individual Development Plans (IDPs)
    • Reimbursement for professional courses and English classes
    • Corporate library, book club, and knowledge-sharing events

Hiring process

    • Intro call
    • Technical interview
    • Test Task
    • Final Interview
    • Reference check
    • Offer
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.