Senior Product Manager, AI
New York, New York
Product /
Full-Time (Hybrid) /
Hybrid
Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We’re not just talking about the future of work — we’re building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology.
Our focus is on the problems that actually decide whether AI changes how organizations operate — the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance.
And this isn’t for everyone. We’re not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what’s possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself.
The Role
In this role you'll drive Valence's next phase of product growth, reporting directly to our CEO. This role sits at the heart of our most strategic initiatives – conversational AI quality, core generative AI product and platform engineering. You'll partner closely with the leaders of each function, and our Leadership Team, to translate ambitious vision into concrete execution, while building the foundations for rapid scale.
Working at the intersection of our AI, engineering, and product teams, you'll drive our core product and process development end-to-end. This means initiatives like working alongside our data science team to unlock quality insights, prioritizing generative AI product improvement initiatives, and orchestrating cross-functional conversation quality improvements that directly impact our enterprise clients. We're looking for someone who can both think strategically about what we're building, while executing on immediate priorities to improve our product in rapid-fire iteration cycles.
About Valence
We're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing.
We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, ServiceNow, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb.
Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.
What You'll Do
- Lead strategic product direction and roadmap development in close partnership with our technical leadership and leadership team
- Design and implement scalable product processes to keep our lean team moving at pace
- Lead cross-functional prioritization across CS, Sales, Product, AI and Engineering teams, with particular focus on AI/ML initiatives
- Own and drive end-to-end product initiatives, from data science insights to conversation quality.
- Develop and track meaningful product metrics that demonstrate impact
- Build deep understanding of our users, buyers, and problem space to inform product decisions
- Bring informed opinions on strategic decisions and tradeoffs and translate them into actionable plans
- Provide hands-on product management while coaching team members
What We're Looking For
- 5+ years of B2B product management experience with enterprise grade products in a startup.
- Proven ability to influence and align stakeholders across multiple functions, shipping alongside technical and research teams.
- Demonstrated ability to translate strategic direction into tactical execution.
- Experience working with AI/ML products or ability to quickly learn technical domains.
- Strong analytical skills with experience using data to drive decision-making.
- Track record of working in lean, high-performing teams in fast-paced environments.
- Passion for our mission of transforming leadership development through AI.
What You'll Get
- Ownership & Rapid Growth
- Outsized missions from day one, with direct responsibility for company-defining projects
- Work alongside the executive team with transparency into strategy and decision-making
- Influence on direction through real-time customer feedback and market insights
- AI-First Operator
- Work directly with cutting-edge AI models and next-generation platforms
- Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries
- Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale
- Compensation
- Competitive salary including base + bonuses
- Comprehensive health coverage (medical, dental, vision) from day one
- Generous PTO, company-wide R&R shutdowns, and paid parental leave
- Retirement plan support for US and global employees
- Equity
- Meaningful ownership in a venture-backed company at a growth inflection point
- Financial upside that comes from scaling fast
- Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact
- Top-Performing Culture
- A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together
Learn more about us and meet our team here
Location and Work Environment
This role is 3 days a week (Tues - Thursday) minimum in office in Union Square. Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions in the US.
Diversity and Inclusion
We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at jobs@valence.co.
