Professional Services Manager

Houston /
Sales – Services - 360 and Edge /
Full-time
Who we are
At Validere, we’re on a mission to transform the world's largest supply chain by making critical product quality data available, accessible, and actionable. Our data intelligence platform is the first and only system of record for product quality in oil and gas, bringing disruptive transparency to an industry underserved by technology. Over 50 of North America’s leading energy companies rely on Validere’s insights to enhance operational and trading margins and reduce waste and emissions. We’re backed by notable tech and energy investors including Wing VC, Greylock Partners, Sallyport, and Y Combinator. Our offices are in Houston, Calgary, and Toronto.

Who you are
To support our rapid growth, we are looking for a Professional Services Manager to join our Services team.

What you will do:

    • Lead high-impact projects deploying Validere’s solutions (360/Edge) to oil and gas clients
    • Service and delight Validere clients throughout the customer journey, providing compelling data-driven analysis and recommendations with a laser-focus on delivering value and removing friction
    • Partner with a high-skilled, cross-functional team of industry and functional experts
    • Develop and implement practices that scale with our rapid growth

What you bring to the team:

    • Strong track record of successfully managing teams and projects. Bonus points for experience managing software implementations and other technology projects
    • Ability to perform basic analytics, structure data, quickly identify root problems, prototype solutions, and manage path to deployment & scaling
    • Expert communication skills, with the ability to tailor messaging for technical, business, and executive audiences
    • Experience in client-facing roles and ability to build “trusted advisor” relationships
    • Strong grasp of math and statistics, basic (1st year) understanding of chemistry/physics; business-logic-level understanding of AI/machine learning, IoT, automation techniques, and other technologies
    • Understanding of the oil and gas industry and value chain and/or appetite to learn more. Bonus points for experience in product quality, measurement, blending, trading, logistics

Why job seekers choose Validere:

    • Competitive compensation
    • Comprehensive health benefits
    • Stock options (at Validere, we're all owners)
    • Flexible working arrangements
    • Professional development budget to master your craft
    • Generous time-off with parental/family leave
    • Quarterly Employee Wellbeing Days and No Meeting Friday Afternoons
    • An inclusive, ego-free environment where diversity of people and thought is valued
    • Opportunity to impact the trajectory of a fast growing tech company

Our shared values:

    • Deliver (the highest) value
    • Remove friction
    • Everyday, more scalable
    • Be well, fair & transparent
Validere is an equal employment opportunity employer. We welcome and encourage applications from everyone regardless of race, colour, religion, gender, sexual orientation, age, or disability status. Accommodations are available on request for candidates taking part in all aspects of the interview process and beyond. We are committed to providing an inclusive, open, and diverse work environment.