Sr. Manager of AI/ML Platform

San Francisco /
Engineering /
Full-time
ABOUT VARO
Varo is an entirely new kind of bank. All digital, mission driven, FDIC insured, and designed for the way our customers live their lives.

We're on a mission to bring financial inclusion and opportunity to all hard-working Americans. Through our mobile app, we offer premium bank accounts that have no minimum balance requirement or monthly account fees, high-interest savings accounts, short term lending and solutions to help customers stretch their paycheck, build credit and start saving. Our tech-first products are designed to make money work for everyone and help customers and communities build greater financial resiliency.

Varo is distinct from other fintechs: we've made history as the first and only consumer fintech to be granted a full national bank charter by the Office of the Comptroller of the Currency (OCC).

Varo Bank represents the evolution of a new generation of banks that are born from innovation and built on technology to empower consumers and businesses.

Our team combines the best of both consumer tech and banking, and we’re wildly passionate about helping our customers. Our teams are based in San Francisco and Salt Lake City. Privately held, we’ve raised over $482M to date, from leading institutional investors and strategic partners including Warburg Pincus, The Rise Fund, Gallatin Point Capital, Harbourvest Partners, Progressive Insurance, and Russell Westbrook Enterprises.

Varo is entrepreneurial, collaborative, enthusiastic, customer-oriented, fast-paced, and multicultural.  This is an open and relatively flat organization that puts an emphasis on collaboration, sharing ideas and information. For a relatively early stage company, Varo is grounded in a strong set of values and takes pride in the diversity of its employees and board. 

Varo. A bank for all of us.

ABOUT THE ROLE
Varo Technology group is looking for a Senior Manager of AI/ML who will grow & lead a team of talented Machine Learning (ML) and Artificial Intelligence (AI) engineers to build & develop AI/ML platform to deploy scalable ML systems and AI applications. You will evolve, create, and implement Varo's strategic AI/ML platform vision for years to come. One of Varo's core values is Customer First. This role will support the Data Science team in developing customer-facing models as well as backend models. This role will lead the integration of models into product experience by making it production-ready.

This role will report directly to the CTO and partner closely with Data Science and other business stakeholders across Varo to identify ML opportunities, accelerate AI innovation, and ensure the delivery of impactful solutions for the business.

WHAT YOU'LL DO

    • Build, deploy and maintain AI/ML platform to scale models penetration as well as to support organization scale. 
    • Responsible for taking models to production and post-production activities like deployments, feature store, monitoring, model performance, explainability, and re-training of models. 
    • Build and lead a world-class team of ML and AI engineers.
    • Be a hands-on leader to mentor the team in the latest machine learning and deep learning approaches, and to introduce new technologies and processes.
    • Work with ML engineers to design solution architecture and develop a scalable machine learning system to accelerate the learning cycle.
    • Partner with data science & business stakeholders to Identify applied science opportunities that deliver business value.
    • Develop AI/ML roadmap, and educate both internal and external stakeholders at all levels to drive implementation and measurement.
    • Provide thought leadership to enable AI/ML applications.
    • Partner-up with Technical Project Management (TPM) organization to ensure timely delivery.

SKILLS AND EXPERIENCES THAT'LL HELP YOU BE GREAT

    • Masters in Computer Science, Mathematics, Engineering, Statistics, or other equivalent quantitative fields
    • 5+ years of work experience in Machine Learning and AI with a proven track record to drive innovation and business impacts
    • 3+ years of managing a team of over 5 AI and ML engineers
    • Experience building and deploying ML platform with explainability and model governance.
    • Strong machine learning and experience in deploying machine learning algorithms and advanced modeling solutions
    • Experience in developing featurization and ML infrastructure and system
    • Experience in microservices, real-time messaging, and cloud is needed.
    • Self-starter and self-motivated with the proven ability to deliver results in a fast-paced, high-energy environment
    • Strong communication skills and the ability to explain complex problems to a non-technical audience
    • Works effectively with cross-functional teams to build a trusted partnership
    • Working experience in the consumer-focused finance industry preferred
    • Experience with Agile methodologies
CULTURAL ALIGNMENT
Varo is entrepreneurial, collaborative, enthusiastic, customer-oriented, fast-paced, and multicultural.  This is an open and relatively flat organization that puts an emphasis on collaboration, sharing ideas and information. For a relatively early stage company, Varo is grounded in a strong set of values and takes pride in the diversity of its employees. 

OUR CORE VALUES
Customers First: Understand the problems our customers are trying to solve. Respond with a sense of urgency. Build relationships that result in loyalty. Be data and insights-driven. Test everything. Achieve results through strong execution. Build a product people love.  Assess new initiatives with the customers’ interest in mind. Act with empathy. 

Take Ownership: Bias towards action. Have high standards. Be accountable for the results of your work, our product, our company. Trust others to own it.

Respect: Treat others how you want to be treated. Listen first before being heard. Speak the truth even when it's not easy. Assume best intentions. Bring your full self to work.

Stay Curious: Ask why. Dare to make things better. Learn something new each day (even from mistakes). Be open to growth. Develop creative solutions.

Make it Better: Think big. Set high goals. Work towards long term value rather than short term wins. Create change. Be resilient.


Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Learn more about Varo by following us:
Facebook - https://www.facebook.com/varomoney
Instagram - www.instagram.com/varobank
LinkedIn - https://www.linkedin.com/company/varobank
Twitter - https://twitter.com/varobank
Engineering Blog - https://medium.com/engineering-varo
SoundCloud - https://soundcloud.com/varobank

Beware of fraudulent job postings!
Varo will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide work with Varo.  If you suspect you have received a phony offer, please e-mail careers@varomoney.com with the pertinent information and contact information.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.