Desktop Support Engineer

San Francisco
Engineering
Full-time

Varo is a technology startup - we build high-quality software for a modern digital bank of the future. We are looking for a Desktop Support Engineer to help our fast-growing team. Varo is a great opportunity for candidates who want to work with great engineering and finance experts, love to solve technical problems, and enjoy collaboration and helping others. Most of our employees are very technical and use Apple laptops, so you will work with high-quality equipment and talented people. 

Responsibilities

    • Participate in defining and documenting the company standards for setup of employee equipment and software.
    • Prepare equipment (computers, monitors, office software, etc) to onboard new employees according to the company standards. Participate in defining new employee training program.
    • Provide training to new employees about access and use of the company equipment and software.
    • Help to track assignment of equipment and software licenses to employees.
    • Support existing employees by resolving technical issues related to their office equipment and software.
    • Collect equipment from people who leave the company and prepare it for reuse.
    • Setup and support all shared company technical equipment - printers, projectors, TVs, video conferencing, phones, etc. Collaborate with HR, Facilities, and other company departments to perform the duties described above. 

Requirements

    • Solid experience in administrating MacOS and Windows laptops.
    • Experience in iOS and Android mobile device support.
    • Knowledge of Google Apps, MS Office, Slack and other popular office and communication software. Experience using Active Directory, LDAP, Centrify is a plus.
    • Basic understanding of wired and wireless computer networks.
    • Basic knowledge of cyber and office security.
    • Desire and ability to learn new equipment and software.
    • Excellent communication, collaboration, and desire to help others.
    • Ability to prioritize own work according to broader vision of company needs. 

Join our growing Engineering team!  Help us build the next-generation mobile consumer banking experience. Give millions of people the tools they need to achieve financial freedom and security.
 
Check us out at:
http://www.varomoney.com

Facebook:
https://www.facebook.com/varomoney/

Instagram:
https://www.instagram.com/varomoney/

LinkedIn:
https://www.linkedin.com/company/10630755