Senior Consultant - Commercial Cloud (Remote)
Massachusetts - Boston
Professional Services – Services : CRM Svcs /
Full-Time /
Remote
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Do you enjoy innovating and developing novel approaches to project delivery? Inspiring great teams as they navigate new challenges? If so, come join our growing Project Management practice (part of Professional Services) at the forefront of complex Veeva Commercial Cloud projects.
You don’t have to be a life sciences expert: we’ll teach you our products and help you expand your skillset. What we really need is your background in project management, especially in delivering software implementation projects to key customers.
You’ll work side-by-side with customers, understanding their unique challenges and needs. You’ll be a customer advocate, working closely with other Veeva teams (Product, Sales, Strategy) to ensure customer success today and far into the future.
This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet travel requirements.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
What You'll Do
- Direct complex multi-product projects with cross-functional teams in a fast-paced environment
- Manage customer expectations, help to bring forward Veeva & industry best practices, and guide decision making to meet the timeline and avoid scope creep
- Drive all project-related activities for assigned clients/projects with attention to efficiency, speed, and customer success
- Manage project budgets to ensure projected vs actual is within tolerance, alert appropriately when out of tolerance, as well as coordinate rectification when this occurs
- Manage project communications and processes to ensure successful outcomes and aligned expectations by producing consistent high-level communications to internal and external stakeholders on project status, risks, and changes recommended
- Execute on project delivery processes and methodology to support the total quality of project deliverables
- Estimate time frames, quality, and quantity of resources required to successfully implement the project; develop the project plan incorporating all project variables and facilitate completion of client change orders, as required
- Navigate project changes effectively, removes barriers, and coordinate with a variety of cross-functional project team members using the change management process
- Partner with the Professional Services team to manage, track, and optimize the resource management needs and budget across their projects
- Support knowledge sharing within and across projects
- Facilitate proper archiving and accessibility of the project deliverables
- Assess risk on the project, resolve and/or escalate issues in a timely and constructive manner
Requirements
- 5+ years of successful project management experience in technology projects
- Experience with Cloud-based projects
- Experience managing complex cross-functional teams
- Proficient in project management best practices & methodologies and able to adapt to customers' requirements in unique methodologies that they may require
- Experience in project management tools such as MS Project and Smartsheet
- Ability to travel approximately 25%
Nice to Have
- Experience in business process consulting
- Change Management Experience
- PMP certified
- Life Sciences Experience
- Solution Architect Experience
- Release Management
- Experience with managing projects with a local or multi-country scope
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $90,000 - $165,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
