Senior Project Manager - Quality System Implementation (Remote)
Texas - Austin
Professional Services – Services : R&D Svcs /
Full-Time /
Remote
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Are you looking for an opportunity to innovate? Interested in enhancing your consulting expertise while delivering implementation solutions that make our clients more efficient? Come help us change how Quality information, content, and processes are managed in Life Sciences. Veeva’s Vault Quality suite is a single authoritative source, enabling greater visibility and control of content and data. Vault Quality enables organizations to modernize Quality management while driving compliance and operational innovation.
You are a consultant passionate about helping customers optimize their quality data and content management operations in the cloud. As a key member of our Professional Services team, you will be responsible for driving implementations, and managing project teams to deploy our cloud-based solution across the enterprise.
This is a Work from Anywhere, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet travel requirements.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
What You'll Do
- Lead life sciences customers in the rapid configuration and implementation of applications to support the management of quality processes to ensure customer success
- Guide customers on how to enhance their quality and compliance culture through the use of Veeva’s Quality suite to drive risk analysis, quality metrics, continuous improvement, and audit/inspection readiness
- Define strategies and implementation program(s) for deploying Vault Quality across an organization globally
- Manage day-to-day project activities and project administration
- Enable your team to focus on solution design, prototyping, configuration, training, and documentation
- Project management includes resource planning, leading and motivating a cross-functional team, and project tracking and forecasting
- Primary customer liaison managing communication between the project team, customer, and internal stakeholders
- Manage the project team and junior consultants in the Professional Services organization
- Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)
- Manage third-party relationships (i.e., Customer contractors)Provide senior-level management support to project teams and be fully accountable for project delivery success
Requirements
- 5+ years of people leadership experience
- 8+ years of experience working with life sciences companies or adjacent quality or manufacturing companies
- Experience implementing content and/or data management systems with the ability to comprehend and translate business requirements
- Exceptional project management skills with the ability to prioritize and manage multiple projects in a cross-functional environment that values speed
- Proven expertise in customer leadership and managing of team members
- Demonstrated work history in stakeholder management, critical thinking skills, ability to conduct complex and technical communications in a wide variety of settings and audiences, and the determination to see customer success with solution implementation
- Ability to travel up to 50%
Nice to Have
- Understanding of global quality requirements, compliance considerations and processes for Quality process and content management, life sciences compliance, and/or computer systems validation
- Experience implementing Document or Quality Management systems for life sciences as a consultant, business, or IT representative
- Direct experience with systems such as Veeva Vault, ETQ Reliance, Sparta TrackWise, OpenText, SharePoint, Documentum D2, FirstDoc FirstPoint, NextDocs, UL ComplianceWire, and other quality information management or content management systems
- Consulting experience
- Life Science, computer science, biochemical and mechanical engineers or related degree
- SaaS/Cloud experience
- Locality to major life sciences customer hub (NJ, NY, Boston, San Francisco, Philadelphia, Chicago, Los Angeles, Denver, San Diego, Research Triangle Park)
Perks & Benefits
- Flexible PTO
- Allocations for continuous learning & development
- Health & wellness programs
#LI-Remote
#BI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
