Consultant Link Services
Japan - Tokyo
Professional Services – 608-Stgy OpenData /
Full-Time /
On-site
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
In this client-facing and problem-solving role, you will independently lead the successful implementation of Veeva’s gold-standard scientific data with our customers in Japan and APAC. You will be focused on client communications, project management, creating simple and engaging onboarding material, and pre-empting and supporting the specific needs of the customer. You will support and drive the adoption of the Link platform with our customers and conduct tailor-made training sessions based on the customer and the team. You will work closely with the product, sales, and insights team at Link in a dynamic and expanding team. You will be the trusted partner for our key client stakeholders, developing good relationships to ensure customer success.
If you are excited about consulting in healthcare, analytics, and working in a fast-growing tech and data company, we are the optimal fit.
What You'll Do
- Manage the process of implementation of Veeva Link with Japanese customers
- Develop and nurture relationships with senior stakeholders to support medical and commercial teams to support customer success
- Drive a change management process, on-board and train end users, and maximize engagement with customers
- Constantly evaluate our offerings and approach and proactively develop solutions to address customers’ business needs and use cases
Requirements
- Fluent/Bilingual in Japanese and English
- At least 3+ years of consultant experience in the healthcare/pharmaceutical industry or alternatively experience in pharmaceutical industry, preferably Medical Affairs.
- Detailed understanding of the roles in different functions in the pharmaceutical industry and the challenges facing each stakeholder type
- Degree in Life Science
- Confidence, comfort, and familiarity in driving discussions with senior stakeholders in pharma
- Excellent communication and relationship-building skills
- Talent and desire for customer-facing activities
- Ambition for high-quality and self-motivated work
- Mindset of continuous improvement
- Technically accomplished
Nice to Have
- Experience with KOL data
- Good grasp of the current and evolving clinical and scientific environment in at least one therapeutic area
- Experience in insights generation for pharma
Perks & Benefits
- Allocations for continuous learning and development
- Health and wellness programs
- “Work Anywhere” policy
#LI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
