General Manager - Japan Commercial
Japan - Tokyo
Strategy – Services : CRM Svcs /
Full-Time /
On-site
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
The General Manager, Japan Commercial, will be responsible for all aspects of Veeva’s Commercial business in Japan including sales and strategy. They will be responsible for the go to market and coordination of all Veeva Japan’s commercial functions (marketing, services, product and data) as well as the lead person for Japan employee success.
The individual will lead a team of life sciences industry and technology A-players, who, together, are bringing the next generation of applications and capabilities to the life sciences industry. This role reports to the GM, Veeva Asia.
What You'll Do
- Ensure Customer Success for all Veeva customers in Japan, and ensure Veeva is viewed as a strategic partner to the life science industry
- Build and grow executive customer relationships in Japan
- Hit targets for key metrics (revenue, services profitability, new customers, etc.)
- Ensure our products, HR practices, and operating model are effective in Japan
- Create tailored local Sales and Services models and decide on focus products
- Build the Japan Commercial Leader Team & drive change
- Attract, hire, manage, and motivate an engaged team of “A-players”
- Manage all Employees Success aspects of Veeva Japan, partnering with R&D and Support Function leaders as needed
Requirements
- 15+ Years work experience
- Experience in Enterprise software sales or services
- Has built and managed a large team (30 people or more)
- Successful track record in field leadership roles
- Native Japanese speaker, with ability to participate in an internal meeting in English
Nice to Have
- Experience with CRM or Content Management solutions
- Experience with Veeva
- Experience in life sciences
- Previous P&L responsibility
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
