Product Trainer
Pennsylvania - Philadelphia
Training Services – Services : Training Svcs /
Full-Time /
Remote
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
The Product Trainer will deliver Veeva Administrator training to Veeva Customers, Partners, and Employees. In this capacity, you will become a subject matter expert and evangelist for Veeva product(s) and the life sciences domain and will be responsible for ensuring training participants can effectively use, administer, and configure Veeva products at the conclusion of the training.
What You’ll Do
- Deliver virtual instructor led Veeva Administrator Training to Veeva Customers, Partners, and Employees.
- Mentor and coach training participants
- Own the administration and management of assigned classes (registration, logistics, attendance, setup, assessments, office hours, etc.)
- Become a Subject Matter Expert for Veeva Products as well as the application/value of those products to the business domain of Veeva’s customers.
- Update and customize course curriculum and labs as directed
Requirements
- Experience training or consulting internal (employees) and external (customers and partners) stakeholders on how to administer, configure, and integrate enterprise software products
- Bachelor's degree or equivalent relevant experience
- Ability to travel as needed (up to 20% per month at times) to deliver training
- Service delivery (consulting, training) experience with a SaaS company in the enterprise (B2B) space
- Experience maintaining curriculum and labs
- Excellent communication skills with a demonstrated aptitude for speaking to both a technical audience and a business user audience.
- Flexible, collaborative, team-oriented individual who shows initiative and holds themselves accountable.
- Background in Life Sciences and/or the SaaS domain
- Detail oriented
- Comfortable with dynamic and changing priorities
Nice to Have
- Direct experience using or administering Veeva products
- Salesforce.com consulting or training delivery experience
- Experience in the pharmaceuticals industry
- Experience with document management systems
- Experience with database administration
- Experience with Customer Master Applications
- Experience integrating technical solutions
Perks & Benefits
- Allocations for continuous learning & development
- Health & wellness programs
- Flexible PTO
#LI-Remote
#BI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
