Operations Analyst - Link
United Kingdom - London
Data Operations – 240-Link Data Ops /
Full-Time /
Remote
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role:
Veeva Link’s vision is to build connected data applications to improve research and patient outcomes. We are looking for an organized and experienced Operations Analyst to join the Veeva Link product team.
You will learn how our world-class data operation works by first studying our organizational structure, key metrics, and standard operating procedures, then talking to various process owners around the business. After familiarizing yourself with our existing dashboards, you will quickly take on the responsibility of maintaining and extending them. By owning the dashboards and creating one-time reports that inform all levels of management, you will help us to increase visibility on the cost of people, hours, and processes as well as efficiency gains. You will develop a balanced set of key performance indicators that are used consistently across our many different data streams and products.
The ideal candidate for this role has a process mindset, enjoys working with autonomy in an international environment, and thrives on turning complex information into simple overviews that drive operational success. You are always welcome to work in our office in London, but you also have the possibility to work remotely from anywhere within the UK. We have a great employee success-centric culture where people work hard, have autonomy, and grow.
What You'll Do
- Create dashboards with standardized KPIs across operations teams
- Automate weekly reporting
- Create and deliver actionable insights to operations teams
- Conducts Business reviews with managers and directors based on data analysis providing recommendations to drive operational efficiency
- Discovering trends and gaps in business data to better support the business
Requirements
- University degree in business or finance
- 3+ years of experience, including internships, analyzing operations processes, and reporting to management
- Worked with autonomy on projects involving multiple stakeholders from different teams
- Knowledge of SQL, KNIME, and dashboard software (e.g., Tableau or Google Data Studio)
- Comfortable working with data and making data-driven decisions
- Good interpersonal skills and communication with all levels within the organization
- Organized and able to manage multiple timelines, projects, and schedules
- Able to analyze problems and strategize for better solutions
Nice to Have
- Spreadsheet scripting (e.g., Google Apps Script or Microsoft VBA)
- Exposure to SQL query writing and scripting (Python)
- Comfortable working in an agile environment
Perks & Benefits
- Personal development budget
- Fitness reimbursement
- Life insurance
- Work Anywhere
#RemoteUK
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
