Organizational Change Management - Engagement Manager
Germany - Berlin
Business Consulting – Services : R&D Strategy BC Svcs /
Full-Time /
Remote
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
R&D Consulting at Veeva is a unique group fusing strategy and operations with data and technology. Further growing our leading R&D consulting practice is a strategic priority for Veeva, with high visibility within the company and to leaders of the wider Life Sciences industry. As an Organizational Change Management (OCM) Engagement Manager, you will manage strategic change management projects for Veeva customers in the research and development (R&D) space – managing teams and planning, organizing, and tracking all aspects of delivery. The role includes growing the R&D consulting practice and participating in practice development activities such as supporting building our brand in the market, developing new offerings, developing our customer network, identifying and acquiring new projects to support our customers in delivering on their complex business challenges, and enabling stakeholder satisfaction and end-user adoption of our industry-leading products.
What You'll Do
- Lead multiple change management project teams – empowering the team to plan and manage all aspects of delivery, from scope identification to quality assurance
- Be responsible for the end-to-end design, develop and implement change management strategies and plans across our key customers
- Proactively lead business development opportunities – identify and generate new project opportunities, clarify customers' challenges and needs, be able to develop a compelling, differentiated proposal to solve these issues and win new work
- Leverage your business and OCM expertise to develop, enhance and socialize OCM offerings
- Be the R&D consulting lead on one or more of our strategic accounts
- Build strong and trusted relationships with customers, serving as a primary contact for strategic and tactical questions on Change Management and beyond
Requirements
- Bachelor's or Master's degree and excellent academic record
- 5+ years of experience in stakeholder engagement or corporate communications or organizational change management, or related disciplines
- Experience in leading the development and implementation of change management strategies and plans (based on proven methodologies) in complex organizations
- Good understanding and passion for healthcare and life sciences, having delivered project-based engagements in one or more of the following areas: Regulatory, Clinical, Quality, Safety
- Highly efficient project management skills
- Credibility and experience in operating and engaging at senior levels with life sciences customers
- Track record of developing new, high-impact offerings, and delivery of them to key clients
- Demonstrated experience in leadership and oversight of teams delivering projects and billable work
Nice to Have
- Fluency in other languages (e.g., German, French, Spanish) in addition to English
- Experience with digital technologies – platforms, analytics tools, apps, emerging tech, etc.
- Good understanding of Veeva’s broader platforms and solutions and how these can be leveraged and enhanced by R&D consulting services
- Experience working with SaaS solutions
- Veeva certified on any of our relevant R&D products
Perks & Benefits
- Highly competitive remuneration
- Opportunity for rapid progression
- Allocations for continuous learning & development
- Health & wellness programs
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
