Analytics Services Manager

New York - New York City /
Crossix – 233-S&M - Crossix CAST /
Full-Time
Crossix is a health-focused technology company dedicated to advancing healthcare marketing with analytics and innovative planning, targeting, measurement, and optimization solutions. Positioned at the center of big data, innovative technology, and multichannel media, Crossix, a Veeva Company, provides our clients with insights to help make strategic business decisions and drive improved patient outcomes. Crossix knows that our employees are integral to our success, which is why we have created an inclusive culture where everyone can thrive. Crossix is headquartered in midtown Manhattan with opportunities to work in our NYC office and other locations around the country. Along with competitive salaries and benefits, we invest in opportunities for professional development and career growth, and provide other amenities like a beautiful rooftop, team bonding activities, etc.

What You'll Do

    • Manage projects/analyses
    • Define project approaches, milestones and deliverables
    • Master and apply core analytics methodologies, processes and capabilities
    • Draw insights from data that tell the story about client marketing efforts
    • Support senior team members with new business, product development and internal training efforts
    • Communicate with partners and clients
    • Act as client point person in daily communications
    • Present results to clients; help identify recommendations to improve marketing efforts
    • Work with partners to coordinate processes, data feeds, etc.
    • Understand and apply pharmaceutical consumer marketing knowledge and experience
    • Manage internal team of analysts
    • Develop schedules and define expectations for all client/internal deliverables
    • Teach, train, mentor in project and client service best practices
    • Review all output and help develop client deliverables
    • Support product development efforts through client services feedback loop

What You've Done

    • Excellent written and verbal communication skills
    • At least 3 years of successful client services experience
    • At least 3 years in an analytical role, preferably as a database and/or marketing analyst
    • Demonstrated experience managing projects and co-workers
    • Knowledge of SQL and databases is a big plus
    • Experience with pharma marketing is helpful
    • Bachelor's degree in Data Science/Analytics, Information Science, Statistics, or a closely related quantitative field

Perks & Benefits

    • Flexible PTO
    • Allocations for continuous learning & development
    • Health & wellness programs
If this role and our exciting company culture seem appealing to you, please apply! We want to continue to grow our diverse team of hardworking and humble people who are passionate about their work. We hope that’s you!