Commercial Systems Project Leader

India /
Velsera – Commercial /
/ Hybrid
Commercial Systems Project Leader 

Location: Pune, India

Who are we? 

Welcome to the era of Velsera! Seven Bridges, Pierian & UgenTec have combined to become Velsera.

Velsera is the precision engine company. We empower researchers, scientists, and clinicians to drive precision R&D, expand access to, and more effectively leverage analytics at the point of care.

We unify technology-enabled solutions and scientific expertise to enable a continuous flow of knowledge across the global healthcare ecosystem. This interweaves diverse biomedical communities, allowing them to build upon each other’s success and accelerate medical breakthroughs that positively impact human health. With our headquarters in Boston, MA we are rapidly growing and expanding our team which currently has over 800 employees located in 14 different countries! 

We’re seeking a highly organized and detailed orientated commercial systems project leader who has a background in SFDC implementations, integrations, and proven project management skills. The Commercial Systems Manager will lead internal SFDC resources and be responsible for consulting external partners. In this exciting role you will also be responsible for all commercial applications, development, support and supplier management. 

What will you do?

    • Maintain a rolling 12-month (minimum) commercial systems project plan, ensuring project deliverables are achieved within agreed budgets and aligned to organizational needs.
    • Be a thought leader in SFDC and commercial system development, planning and delivery. 
    • Manage external implementation partner(s) and internal SFDC resources through (but not limited to) configuration of changes to the system, including managing workflow rules, formula fields, customization of objects, fields, triggers, record types, integrations and page layouts.
    • Lead the charge to support, connect, integrate and develop all commercial applications to create seamless data flows and world class user experiences.
    • Lead developments required to roll out SFDC organization wide, supported by Sales Operations. 
    • Ensure data flows between SFDC and connected/integrated systems are maintained within an agreed uptime tolerance. 
    • Facilitate commercial systems steering groups and enhancement meetings on a regular cadence.
    • Identify process improvements, through interacting regularly with sales teams & commercial leadership.
    • Translate business requirements into detailed plans, then lead the SFDC team to execute deliverables.
    • Work closely with the business on prioritizing backlog bug fixes and enhancements.
    • Proactively identify opportunities for automation and integrations to improve commercial processes with a constant focus on measuring the impact to productivity. 
    • Manage relationships with commercial system suppliers while being directly responsible for reporting commercial system usage. 
    • Implement new commercial tools and integrate to SFDC (where possible), with a constant focus on creating seamless user experiences.
    • Facilitate user testing, training transcripts, SFDC handbooks and support the learning and development organization with creation of training materials to improve system adoption and usage.
    • Support and maintain process documentation for predefined commercial tools
    • Own commercial file management and structure, ensuring information is saved in agreed format and location.
    • Provide support for other sales initiatives as needed, including ad hoc requests and special projects.

What you bring to the table?

    • 5+ years’ project management and planning experience
    • 3+ years’ experience in people management and team development a must 
    • 2+ years as a SFDC administration role beneficial
    • Experience working in a commercial team and supporting or using commercial tools extremely desirable. 
    • Self-motivated, energetic, team player with ability to interact with all levels within an organization including the executive level.
    • Good understanding of SFDC APEX triggers, classes, asynchronous apex & APIs to be able to hold technical level conversations with the SFDC developer and Administrators.  
    • Detailed knowledge of SFDC Lightening essential 
    • Proven experience of scaling a SFDC instance globally
    • Extremely organized and detail orientated.
    • Excellent analytical and presentation skills 
    • Exceptional written and verbal communication skills required. 
    • Proficient in Google Office Suite, Microsoft Office Suite (Visio, Excel, PowerPoint), & Salesforce
    • Ability to clearly articulate business issues and solutions at a Senior Management level
    • Experience in using and integrating business intelligence tools beneficial 
    • Experience as a SFDC developer beneficial
    • Project management certifications advantageous 
What do we offer?

Velsera stands for a stimulating atmosphere where you can grow your capabilities in an open company culture. We want you to do the work you feel great at, or that you would like to become great at. You’ll work for a mission driven organization that is making a true difference in the scientific and healthcare space. 

Next to that, we offer competitive salaries including: 
* A full-suite of industry leading benefits (list by location)
* Remote work flexibility 
If you feel like this could be the next big thing for you, make sure you’re not going to miss out and have a chat with us! 

Our Core Values

People first. We create collaborative and supportive environments by operating with respect and flexibility to promote mental, emotional and physical health. We practice empathy by treating others the way they want to be treated and assuming positive intent. We are proud of our inclusive diverse team and humble ourselves to learn about and build our connection with each other.

Patient focused. We act with swift determination without sacrificing our expectations of quality. We are driven by providing exceptional solutions for our customers to positively impact patient lives. Considering what is at stake, we challenge ourselves to develop the best solution, not just the easy one. 

Integrity. We hold ourselves accountable and strive for transparent communication to build trust amongst ourselves and our customers. We take ownership of our results as we know what we do matters and collectively we will change the healthcare industry. We are thoughtful and intentional with every customer interaction understanding the overall impact on human health. 

Curious. We ask questions and actively listen in order to learn and continuously improve. We embrace change and the opportunities it presents to make each other better. We strive to be on the cutting edge of science and technology innovation by encouraging creativity. 

Impactful. We take our social responsibility with the seriousness it deserves and hold ourselves to a high standard. We improve our sustainability by encouraging discussion and taking action as it relates to our natural, social and economic resource footprint. We are devoted to our humanitarian mission and look for new ways to make the world a better place. 

Velsera is an Equal Opportunity Employer:

Velsera is proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.