Salesforce Administrator

India /
Velsera – Commercial /
/ Hybrid
Salesforce Administrator
Location: Pune, India

Who is Velsera?
Welcome to the era of Velsera! Seven Bridges, Pierian & UgenTec have combined to become Velsera.

Velsera is the precision engine company. We empower researchers, scientists, and clinicians to drive precision R&D, expand access to, and more effectively leverage analytics at the point of care.

We unify technology-enabled solutions and scientific expertise to enable a continuous flow of knowledge across the global healthcare ecosystem. This interweaves diverse biomedical communities, allowing them to build upon each other’s success and accelerate medical breakthroughs that positively impact human health. With our headquarters in Boston, MA we are rapidly growing and expanding our team which currently has over 800 employees located in 14 different countries! 

What is the Job?
We are looking for an experienced Salesforce Administrator to join our growing team. This is a permanent, full-time position and this represents a unique opportunity for someone to enhance their career. The role will be reporting to the head of commercial systems and will be part of the SFDC and Commercial Systems team. 

What will you do?

    • Work as part of a small team of Salesforce admins/developers delivering Salesforce changes.
    • Hands on user support such as log in issues, validation errors & report enquiries
    • Supporting configuration of all new and existing features including user management, security, custom objects, page layouts, validations, workflows, flows, process builders, and other 3rd party applications.
    • Support the roll out of SFDC org wide and be part of a team responsible for delivering several exciting projects to integrate new systems/technologies to our Salesforce CRM.
    • Support user testing and creation of test scripts of new features and functionality
    • Monitoring the adoption/usage of Salesforce across the organization.
    • Identify new opportunities for the development of new and enhanced SFDC capabilities.
    • Manage Salesforce workflows, validation rules and associated processes.
    • Design and build advanced reports, dashboards with a focus on move towards automating reporting.
    • Take a proactive role in system maintenance, such as identifying release updates which may have impact the organization.
    • Troubleshooting and bug fixing.
    • Actively participate in data migration initiatives.

What you bring to the table?

    • 3+ years of SFDC administrator experience.
    • Salesforce Administrator Certified.
    • Excellent interpersonal and relationship building skills.
    • Experience rolling out and delivering system changes to a business.
    • Experience of implementing and administrating a Salesforce CRM solution into a business development arena.
    • Experience with Lightning.
    • Detail orientated.
    • Experience working with Salesforce Lightning.
    • Exceptional written and verbal communication skills required.
    • Proficient in Google Office Suite, Microsoft Office Suite, & Salesforce.
    • 2+ years in a commercial environment beneficial.
What do we offer?

Velsera stands for a stimulating atmosphere where you can grow your capabilities in an open company culture. We want you to do the work you feel great at, or that you would like to become great at. You’ll work for a mission driven organization that is making a true difference in the scientific and healthcare space. 

Next to that, we offer competitive salaries including: 
* A full-suite of industry leading benefits (list by location)
* Remote work flexibility 
If you feel like this could be the next big thing for you, make sure you’re not going to miss out and have a chat with us! 

Our Core Values

People first. We create collaborative and supportive environments by operating with respect and flexibility to promote mental, emotional and physical health. We practice empathy by treating others the way they want to be treated and assuming positive intent. We are proud of our inclusive diverse team and humble ourselves to learn about and build our connection with each other.

Patient focused. We act with swift determination without sacrificing our expectations of quality. We are driven by providing exceptional solutions for our customers to positively impact patient lives. Considering what is at stake, we challenge ourselves to develop the best solution, not just the easy one. 

Integrity. We hold ourselves accountable and strive for transparent communication to build trust amongst ourselves and our customers. We take ownership of our results as we know what we do matters and collectively we will change the healthcare industry. We are thoughtful and intentional with every customer interaction understanding the overall impact on human health. 

Curious. We ask questions and actively listen in order to learn and continuously improve. We embrace change and the opportunities it presents to make each other better. We strive to be on the cutting edge of science and technology innovation by encouraging creativity. 

Impactful. We take our social responsibility with the seriousness it deserves and hold ourselves to a high standard. We improve our sustainability by encouraging discussion and taking action as it relates to our natural, social and economic resource footprint. We are devoted to our humanitarian mission and look for new ways to make the world a better place. 

Velsera is an Equal Opportunity Employer:

Velsera is proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.