Head of Payments
San Francisco, CA
Finance and Operations /
Full Time /
Remote
Venteur is building the health insurance system of the future — one that is more affordable, simple, portable, and, most importantly, gives individuals a greater voice in their healthcare decision-making. We work with businesses to take advantage of this new way of providing health insurance. Instead of offering a traditional, one-size-fits-all group health insurance plan, companies set up an Individual Coverage Health Reimbursement Arrangement (ICHRA) and give their employees tax-free money to buy health insurance.
As a seed-stage startup, Venteur invites team members to help build the company of their dreams: your voice will contribute to building our culture and our processes to enable us to build the health insurance system of the future.
Candidates must be based in the United States, with a preference for San Francisco-based candidates.
About the Head of Payments
The great thing about a Venteur-administered ICHRA is its flexibility. While you have to buy health insurance to claim your ICHRA money, you don't have to spend all of the money on health insurance. You can allocate a portion of your funds to your Health Wallet -- a pre-tax account that can be used for out-of-pocket medical expenses. Today, Venteur processes thousands of Health Wallet transactions monthly. The Head of Payments will oversee this growing business line. Core responsibilities include crafting and implementing the product roadmap, overseeing day-to-day operations, and managing compliance.
What You'll Be Doing
As Head of Payments, you will drive and execute Venteur’s Payment Operations vision. You’ll manage key relationships with our payment partners to drive performance improvements, manage risks, and deliver seamless, secure and reliable payments experiences that delight Venteur’s clients at scale. You’ll serve as a pioneer in developing a best-in-class payments infrastructure that can support a new model of personalized health insurance.
Responsibilities:
- Oversee and manage Venteur's Health Wallet ("HRA Account") product management, day-to-day operations, and compliance, ensuring accurate and timely processing of transactions, claims, and reimbursements.
- Collaborate with cross-functional teams to develop and implement product strategies that delight customers.
- Ensure compliance with applicable regulations, including IRS guidelines, HIPAA, FINCEN, and AML/CFT regulations. In coordination with CEO, oversee and monitor internal operational controls and staff training programs to maintain compliance and mitigate risks.
- Collaborate with legal teams to review and update product documentation and materials to ensure compliance with regulatory changes.
- Collaborate with internal teams, such as customer success and engineering, to streamline operational workflows and implement efficient processes.
- Develop and maintain reporting mechanisms to track key performance indicators and provide regular updates to stakeholders.
- Develop educational materials and resources to help employees understand and maximize the benefits of their Health Wallet.
- Serve as Subject Matter Expert, staying informed about industry best practices and regulatory changes in healthcare consumerism, sharing knowledge and insights with clients and internal teams.
Qualifications
- BA in accounting, finance, or relevant field. MBA preferred.
- Fintech background with strong knowledge of electronic payments.
- Deep understanding of how money moves across the payment ecosystem, including payment gateways, processors, acquirers, card networks, and issuers.
- Strong leadership, exceptional decision-making skills, and project management skills, including the ability to manage multiple projects simultaneously and influence a diverse team of stakeholders within engineering, product, data science, finance, compliance, and legal.
- Strong analytical and demonstrated strategic and financial acumen. Must be a confident self-starter, capable of working in ambiguity with limited resources.
- Ability to work directly with engineers and product managers to develop use cases, build inspiring narratives, and evaluate short-term vs. long-term trade-offs.
- Preference for candidates based in or willing to relocate to in San Francisco, California.
What We Offer You:
- Health, dental, and vision benefits
- 401(k)
- Unlimited paid time off
- Offsite company trips
- Compensation includes equity
$150,000 - $185,000 a year
Venteur is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
