Salesforce Implementation Specialist

United States

Customer Success /

Full Time /

Remote

Configure Verifiable’s SaaS solutions for clients
Collaborate with Implementation Managers and other internal stakeholders to ensure that implementation projects are completed on time, within budget, and to the highest quality standard
Provide technical support to clients during the implementation process
Learn the Verifiable product and platform to operate as an expert and trusted technical resource for customers and internal teams
Perform troubleshooting and debugging of technical issues as needed
Develop and maintain technical documentation related to the implementation process
Participate in testing and quality assurance activities
Stay up-to-date with the latest SaaS technologies and industry trends
Develop and maintain Salesforce automation, data, security, and operational best practices.

3+ years of experience implementing and configuring SaaS solutions for clients
Strong technical skills in SaaS technologies (Salesforce required)
Experience with cloud-based systems and integrations
Understanding of Salesforce sharing model and how to set up users, profiles, roles, reports, and dashboards in the Salesforce platform
Understanding of data migration leveraging the Apex Data Loader
Experience with Salesforce flow automation
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong problem-solving and analytical skills
Customer-focused mindset with a passion for delivering high-quality service
Ability to specify technical changes to technical/development teams
Bachelor's degree in Computer Science, Engineering, or related field