Product Manager, Trust and Safety

San Mateo, California /
Product – Product /
Full-Time
About Verkada

At Verkada, we’re rethinking what it means to be physically safe. Today, we build security cameras, door systems and environmental sensors that detect action, identify danger and help keep people and places safe and secure. Using a combination of software and hardware, we’re transforming an industry that has seen little innovation for decades—and we already support thousands of customers. But this is just the beginning. We envision a world in which security systems feel as seamless and modern as the organizations they protect and our enterprise solution becomes a model for not just business security, but public security as well. 

Behind the scenes, we’re a team of computer scientists, hardware engineers and experienced founders who saw a chance to make a real impact. We’re united by the challenge of building beautiful products, designed for real people—and by our commitment to using technology responsibly. We believe keeping data private and secure is core to our safety and we put great care into building systems that embody our values as people. Likewise, many of Silicon Valley’s top investors believe in us: we’re backed by Sequoia Capital, First Round, Meritech and Siemens (Next47).

The Role

To found and scale Verkada’s Trust & Safety Team. As the Product Manager responsible for Trust and Safety at Verkada, your mission is to increase the trust that users and partners have in Verkada’s products by ensuring technical safety and user privacy in the product experience.
You will have front line responsibility to build new product functionality, set industry leading policy standards, design large scale enforcement systems, and establish escalation management and risk mitigation solutions for existing and newly emerging abuse trends. 
The role will report to Verkada’s senior product leadership and work closely with the legal team and executive leadership.  You will cover a broad range of Trust & Safety relevant activities from technical operations, data science, data access, engineering support systems, user education and customer support.

Qualifications

    • Minimum of 3 years of experience in a business oriented function.
    • Undergraduate degree in Computer Science, Electrical Engineering, or similar quantitative field. MS, PhD, or MBA optional.
    • Strong technical understanding, ability to establish credibility with engineers and customers alike.
    • Willingness to roll up your sleeves and dig into data.
    • Ability to communicate effectively with technical and non-technical cross-functional teams.
    • Experience delivering best-in-class safe and secure product experiences is a bonus.
Verkada is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, and encourage all qualified applicants to apply.