Solutions Engineering Manager

San Mateo, California /
Sales – Sales - Solutions Engineering /
Full-Time
Who We Are
At Verkada, we’re rethinking what it means to be physically safe. Designed with simplicity in mind, we currently offer five product lines (video security cameras, access control, environmental sensors, alarms and visitor management), which provide seamless visibility through an integrated secure cloud-based software platform. Over 9,700+ organizations worldwide trust Verkada as their physical security layer for easier management, frictionless scalability and cutting-edge innovation. But this is just the beginning. We envision a world in which security systems feel as seamless and modern as the organizations they protect and our enterprise solution becomes a model for not just business security, but public security as well.


Responsibilities

    • Hire, develop, and lead an inclusive, engaged, and high performing Mid-Market Solutions Engineering team
    • Assist Solutions Engineers in their career growth plans through enablement and development plan creation
    • Provide ongoing interpersonal and technical coaching to solutions engineers
    • Rapidly scale the Mid Market solutions engineering team through external hiring and internal promotions
    • Act as an additional liaison/advocate between the Solutions Engineer team and the Sales team 
    • Champion, role model, and embed Verkada’s cultural values as we scale

Requirements

    • Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security from an accredited university
    • A master’s degree is a plus
    • Minimum 3+ years of SE leadership experience or 5+ years as an SE
    • Strong background in IT fundamentals: Extensive experience with TCP/IP, DNS, DHCP, and routing/switching devices.
    • Ability to coach individuals with high potential
    • Genuine excitement for software and hardware products and can speak comfortably about how they work
    • Outstanding English with strong written and verbal communication skills
    • Clearly and effectively articulate technical matters with a variety of internal and external audiences
    • Able and willing to get in the weeds with team members to help them determine the best path forward for a customer, partner, or deal
    • Experience working cross-functionally to drive improvements and increase communication across different departments within an organization
    • Industry certifications are a plus: AWS, CCNA, MCSE, CEH, Security+, A+, Network+
    • Experience working with APIs, Python, and other coding languages is a plus
    • Experience working with Linux operating systems preferred
    • Entrepreneurial and positive attitude with a strong desire to lead
    • Bonus points for prior experience at a rapidly growing startup
    • Willing to shadow and handle escalated calls and scenarios as needed
    • Comfortable with having tough conversations and challenging members of their team to grow as individual contributors and team members
    • Foster a team environment 

Perks & Benefits

    • Generous company paid medical, dental & vision insurance coverage 
    • Unlimited paid time off & 11 companywide paid holidays 
    • Wellness allowance 
    • Commuter benefits 
    • Healthy lunches and dinners provided daily 
    • Paid parental leave policy & fertility benefits  
Verkada is an equal opportunity employer. We strive to be a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is support for members and allies of our internal communities like Women at Verkada, Pride at Verkada, Multicultural at Verkada and Parents at Verkada.