VIP Consignment Manager (F/M/D)
Paris
Business – Consignment & Brand Partnerships /
Permanent contract /
Hybrid
Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.
We currently have a diverse global team of 700 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective. We are proud to be a BCorp.
About the role 🖥️
- Join the Consignment team in France!The Consignment team offers Vestiaire Collective’s VIP customers a white-glove selling service: We manage everything from at-home collections, copywriting, photography, price management, storage and shipping on behalf of our clients. We are looking for a Consignment Manager, who can work independently, create strong relationships with our clients, and drive both new and repeat business. This role will be based in Paris.
What you’ll be doing 👜
- Foster strong relationships with your VIP client portfolio to enhance retention, increase repeat deposits, and drive sales.
- Cultivate and expand relationships with new elite sellers, leveraging your personal network as well as initiating new commercial relationships and business development initiatives (events, partnerships) to drive business growth.
- Devise and implement reactivation and referral campaigns to boost business and ensure sustained growth.
- Serve as a brand ambassador, representing the business during at-home appointments with top clients, curating their finest luxury goods, and offering expert guidance on our services.
- Optimize your clients’ catalog to ensure rapid and successful sales.
- Exceed targets by effectively managing your time and appointment schedule.
- Provide excellent assistance to clients and handle any queries with professionalism and efficiency.
Who you are ⭐
- 4+ years of professional experience in luxury retail or customer-facing luxury roles
- Proactive and self-starting mindset, commercial mindset
- Autonomous and calm in stressful situations, excelling in working towards stretch targets
- Possesses a large network of potential clients or the ability to quickly build networks and referrals
- Enthusiastic about the luxury industry, with a keen understanding of luxury customer needs and extensive knowledge of fashion trends
- Excellent communication skills, adept at representing Vestiaire’s values and communicating effectively with demanding clients
- Proficient in using tools such as G-suite, Salesforce, and CRM
What we offer 🎁
A meaningful job with an impact on the way people consume fashion and promote sustainability
The opportunity to do career-defining work in a fast-growing French-born scale up
The possibility to work as part of a globally diverse team with more than 50 nationalities
Two days to help Project - reinforcing your activist journey and volunteer for an association
Significant investment in your learning and growth
Competitive compensation and benefits package
As full member of our entrepreneurial project, you will be eligible to free shares
Surveys show that women and members of underrepresented communities only apply for a job if they meet 100% of the required conditions. Does this sound like you? If so, Vestiaire Collective encourages you to reconsider your application. We look forward to receiving your application!
Vestiaire Collective is an equal opportunities employer
