Authenticator Associate
Hong Kong
Operations – Digital Authentication /
Permanent contract /
On-site
Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.
We currently have a diverse global team of 700 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective. We are proud to be a BCorp.
About the role
Vestiaire Collective is currently looking for an Authenticator Associate, to ensure both digital and physical authentication. They guarantee the origin of the products present in the catalog thanks to the controls they carry out and their product expertise. This permanent and full-time position is based in Hong Kong (Tsing Yi) and reports to the Team Leader.
What you'll do
- Ensure all the necessary controls in compliance with the Vestiaire Collective specifications to determine the authenticity of a product
- Accurately identify the technical elements of the product to control its traceability and integrity (manufacturing materials, fastenings, serial numbers, hallmarks, creator, dating, collection, material ...)
- Provide all the necessary actions to the product sheet to ensure compliance of the description, make the transaction more reliable or avoid customer returns
- Master both digital and physical authentication processes
- Intervene as a trusted third party between the buyer and the seller in case of doubt about the origin of a product
- Ensure the interface between the different services according to the needs (customer relations, logistics, quality control, Customer ...)
- Ensure a permanent watch to update its technical knowledge (trends, Houses, collections, fashion shows ...) and share it with the team
- Be part in all trainings in order to update and maintain the authentication knowledge
Who you are
- Coming from a specialized Training In Fashion-Luxury you have a first experience that allowed you to "touch" the product (e.g. design, auctions, store / designer, crafts)
- You have a strong sensitivity product, materials, an "eye"
- You have a knowledge of fashion and luxury: actors, history, materials
- You have a strong interest, which you maintain, for Fashion including vintage, jewelry and accessories (second hand, a plus)
- Agility is an essential quality to support us in our development and the constant evolution of our processes
- You speak and write English (basics of technical fashion vocabulary)
- You are passionate, curious, meticulous
- You are methodical and rigorous
- You are customer-oriented
- You have an affinity for products
- Team spirit
- Proactive
What we offer 🎁
A meaningful job with an impact on the way people consume fashion and promote sustainability
The opportunity to do career-defining work in a fast-growing French-born scale up
The possibility to work as part of a globally diverse team with more than 50 nationalities
Two days to help Project - reinforcing your activist journey and volunteer for an association
Significant investment in your learning and growth
Competitive compensation and benefits package
As full member of our entrepreneurial project, you will be eligible to free shares
Surveys show that women and members of underrepresented communities only apply for a job if they meet 100% of the required conditions. Does this sound like you? If so, Vestiaire Collective encourages you to reconsider your application. We look forward to receiving your application!
Vestiaire Collective is an equal opportunities employer
