IT support Apprentice - 12 months
Paris
Interns & Apprenticeships /
Apprenticeship /
Hybrid
Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.
We currently have a diverse global team of 700 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective. We are proud to be a BCorp.
About the role 🖥️
Our Corporate IT team is responsible for providing the most robust, performing, secure, sustainable and carbon savvy IT infrastructure and experience to all Vestiaire Collective employees. Our corporate IT team also plays a critical role in some global initiatives that rely on IT infrastructure such as moving offices, setting up new warehouses, connecting new digital tools. We are looking for an IT Support Specialist Apprentice to support our people and successfully achieve these missions.
What you will do 👜
- Processing of internal client requests (changes, incidents)
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Responding in a timely manner to service issues and requests
- Providing technical support across various departments and global locations
- Onboarding new employees on a regular basis
- Monitoring of critical IT systems and tools, ensuring high availability at all locations
- Stock management of laptops and peripherals
- Use and develop the knowledge base (Wiki)
Who you are ⭐
- Currently preparing a degree (Bachelor, Licence or other)
- Support: Experience using a ticketing tool Excellent interpersonal skills
- Excellent written and oral expression, you will be in direct contact with French and English speaking teams globally - you must be operational speaking English, French is a plus.
- Customer service spirit Desire to work as a team Rigor, ability to organize.
- Preferred rhythm: you will be able to be at the company for a full week or a full month at least.
*When applying, please send your CV in English
What we offer 🎁
A meaningful job with an impact on the way people consume fashion and promote sustainability
The opportunity to do career-defining work in a fast-growing French-born scale up
The possibility to work as part of a globally diverse team with more than 50 nationalities
Two days to help Project - reinforcing your activist journey and volunteer for an association
Significant investment in your learning and growth
Competitive compensation and benefits package
As full member of our entrepreneurial project, you will be eligible to free shares
Research indicates that people from underrepresented backgrounds—including women, people with disabilities, and other marginalized communities—often hesitate to apply for roles unless they meet every single requirement.
At Vestiaire Collective, we believe that talent comes in many forms, and we're committed to creating an inclusive environment where everyone can thrive. Your unique perspective could be exactly what our team needs, so we encourage you to apply even if you don't tick every box.
Vestiaire Collective is an equal opportunities employer
Beware of Scams
Vestiaire Collective only contacts candidates via official emails ending in @vestiairecollective.com or no-reply@hire.lever.co . We never use WhatsApp, Telegram, or similar apps for job offers, nor will we ever request payments or banking details.
If you receive a suspicious message, please report it to talentacquisition@vestiairecollective.com
