Security Officer
Tijuana, Baja California
Security and Investigations /
Full-Time Exempt /
On-site
Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and 287,885 locations in 95 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial services. We are always seeking TOP TALENT – experienced individuals who embrace our core values of respect, innovation, integrity and impact.
The Security Officer is responsible for protecting company assets, personnel, and information by ensuring the physical security of all facilities, monitoring security systems, and enforcing company policies. This role is critical in maintaining a safe and secure environment for employees and visitors while upholding compliance with industry regulations and local laws.
Duties and Responsabilities
- Physical Security & Monitoring
- Patrol and monitor office premises, entrances, and restricted areas to prevent unauthorized access or suspicious activity.
- Operate and monitor surveillance systems, access control systems, and intrusion detection alarms.
- Conduct regular inspections of security equipment and report any malfunctions or safety hazards.
- Respond promptly to security alarms, emergencies, and incidents (theft, vandalism, unauthorized entry, etc.).
- Complete detailed incident and shift reports; escalate critical issues to the VP of Security & Investigations.
- Cooperate with law enforcement, emergency responders, and regulatory agencies as required.
- Enforce security policies, visitor protocols, and ID badge procedures in compliance with company and financial industry standards.
- Support audits and regulatory inspections related to facility security.
- Assist with training and onboarding for staff regarding security and emergency procedures.
- Provide security escort services for employees or visitors as needed.
- Read, acknowledge, and comply with Viamericas Staff Information Security Policy via the Information Security training portal. This should be done within 30 days of hire and repeated annually.
- Attend periodic Information Security training provided by Viamericas’.
- Report any event that might be an Information Security Incident: clicked on a malicious link, downloaded, and opened a suspicious file, etc.
Incident Response & Reporting
Policy Enforcement & Compliance
Employee and Visitor Safety
Information Security Responsibilities
Qualifications
- High school diploma or equivalent; technical training or security certifications preferred.
- Prior experience in corporate or financial institution security (minimum 3 years preferred).
- Familiarity with access control systems, CCTV, and alarm systems.
- Basic knowledge of safety and emergency response protocols.
- Good communication and interpersonal skills; bilingual (Spanish/English) preferred.
- Ability to remain calm and make sound decisions during emergencies.
- Strong sense of integrity and ability to always maintain confidentiality.
- High level of attention to detail with excellent situational awareness to identify and respond to potential risks.
- Skilled in conflict resolution and de-escalation techniques to manage challenging situations effectively.
- Demonstrated physical fitness, stamina, and alertness required for security duties.
- Proven ability to work well in team-oriented environments with strong collaboration skills.
Working Conditions
- General office working conditions. Rotating shifts may include nights, weekends, and holidays.
Come work for industry leaders! We are the fastest growing company in the industry, with best in class products. We offer an environment of growth and learning that will help you to grow your potential and develop as a professional.
