Retail Sales Associate
Nashville, TN /
Retail – Nashville Store /
VICI is an e-commerce start-up that sells quality, affordable, on-trend clothing for the contemporary woman. Established in 2012, VICI has experienced over 200% growth in the past two years from 50 to over 250 employees. The VICI brand has a strong e-commerce presence and sells 90% of its product online, which is shipped from its corporate warehouse located in Concord, CA.
VICI’s brand was created based on trends the founders saw after the 2009 recession. Consumers were becoming cautious about spending, yet women’s desire for affordable fashion remained. What sets VICI apart is an unwavering commitment to customer service and a zeal for social media marketing. Posting 20 new looks each day on Instagram and Facebook, women are consistently inspired to create their own personal style through looks from VICI’s brand.
VICI’s tremendous growth can be traced back to the talented individuals that have joined our company over the years. We are now seeking a talented Stylist to join our Nashville retail team.
EMPLOYMENT CATEGORY: Full-time, Non-Exempt, Hourly
REPORTS TO: Store Manager
Highly competent, detail-oriented and strategic professional who understands and embraces the company’s mission and will provide excellence in responsiveness and understanding.
SPECIFIC JOB RESPONSIBILITIES:
Meet / exceed expected sales goals and expectationsCustomer-centric and understands the importance of creating an exceptional customer experience that leaves a lasting impression. Identify customer needs and provide styling options and tipsPossesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team. Abide by all store policies and proceduresEmbody and represent the VICI brandMaintain sales floor cleanliness at all timesEnsure proper sales floor product representation of visual standards and replenishmentMaintain sense of urgency at all timesFollow “VICI five-star service expectations”Excellent customer service skillsThis role will be constantly busy; finding the next way to add value. Ability to work well under minimal supervisionA go-getter. Positive and can-do attitude is a must!
5-star service expectations:
Ensure all customers are greeted with “welcome to VICI”Ask customer if they are shopping for anything special? Offer suggestions and pull ideas from the racksExchange names, start the customer a room, and consistently attending to themBuilding and finishing up a sale graciously thanking the customer and reminding them to come back soon
REQUIREMENTS & ATTRIBUTES:
Work experience as a retail stylist or similar roll in fashion industry requiredPossesses drive, is goal-oriented, has an entrepreneurial outlookDemonstrates an energetic and positive attitudeAbility to work in a fast-paced environment, handle multiple priorities and learn new proceduresA team player who possesses the ability to work in a learning environmentAbility communicate effectively with peers and managementTakes initiativeMust have a passion for fashionAbility to work Retail hours
WORKING CONDITIONS AND PHYSICAL EFFORT:
Standing for long periods of timeHeavy customer contactLifting up to 25 lbs
VICI offers medical, dental, vision, PTO, 401(k) after introduction period
VICI is an equal opportunity employer and dedicated to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender identity, sexual orientation, age, marital status, pregnancy status, veteran status, or disability status. We believe that a variety of perspectives will make our teams and business stronger.
VICI is committed to growing and empowering a more inclusive community within our company, and industry. That is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. VICI is an equal opportunity employer and dedicated to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender identity, sexual orientation, age, marital status, pregnancy status, veteran status, or disability status. We believe that a variety of perspectives will make our teams and business stronger.