Clinical Operations Manager

Remote /
Product /
Our Mission:
VideaHealth is on a mission to improve the lives of billions of people around the globe by bringing Artificial Intelligence powered tools to the world of dentistry.  

About Us:
Spun out of MIT, we are a team of business operators, engineers, AI scientists, and clinicians bringing AI-powered software to dentists and insurances. VideaHealth’s solutions are already used by many leading Dental Chains and Insurers to improve the quality of care through better diagnoses, lower operating costs, and improved patient understanding.  We are supported by some of the best investors in the world, having raised over $26M in Venture Capital from Tier 1 investors such as Spark Capital (Twitter, SnapChat, SmileDirectClub), Zetta Venture (Kaggle) and Pillar VC (PathAI), as well as  angel investors such as Frederic Kerrest (Co-founder of Okta). Our work has been featured in TechCrunch,Wall Street Journal, and many other outlets. We are looking for ambitious and collaborative self-starters to join us in making an impact on this world!

About this Position:
As the Clinical Operations Manager you will help shape the future of oral care by combining your own excellence in dentistry, best practices in managing a team of dental consultants, and close collaboration with technical Machine Learning (ML) and Product teams. Your clinical expertise will aid the ML team in identifying key features that correspond to disease in dental x-rays and dental data. You will drive a team of consultants in labeling x-rays, where you will lead the charge to screen, train, and promote QA/QC best practices to deliver high quality labeled data. You’ll work tightly to handoff annotated images to the ML team, where your expertise will help to deliver models with real world impact. Your clinical and critical thinking skills will help steer product and regulatory strategy, as well as support sales in prospective calls and conferences.

We are looking for an individual with a strong dentistry background who is not shy to take proactive responsibilities in pursuit of operational success across the organization. This individual will bring nuanced clinical input to Product and Machine Learning decisions. This is an impactful role that will grow your technical skills and ultimately improve the quality of dental care millions of people receive. 

Your contributions will play a key role in building a great company from an early stage and we are excited to work with you to revolutionize dentistry!

Hard skills you bring...

    • US Dentist License.
    • Minimum of 1 year experience as a dentist, additional a plus.
    • A structured approach to breaking apart complex problems.
    • Experience with QA/QC processes.
    • Any Project Management or Consulting experience is a plus.
    • Experience hiring, onboarding, and leading a team of consultants is a plus.

You'll thrive here if you have...

    • A strong sense of initiative alongside the ability to follow up and get things done.
    • A strong sense of curiosity and interest in Machine Learning.
    • Strong communication and collaboration mindset.
    • Experience writing, reviewing, and monitoring clinical assessment protocols.
Diversity, Equity, and Inclusion:
At Videa we firmly believe that our differences provide unique perspectives and experiences that help us to build a better whole. We are committed to building a diverse team that recognizes the value in bringing individuals from an assortment of backgrounds together in collaboration. Not just because it's the right thing to do, but also because it forms the basis for how our organization will thrive.

Please feel confident to apply for this position even if you don't check every box exactly as written. If you can demonstrate the abilities listed above, we would love to hear from you.