Strategic Client Manager

Chicago, IL
Client Success – Client Success /
Full-time /
VideoAmp is the software and data solutions company powering the convergence of the linear TV and digital video advertising. VideoAmp’s software solutions are designed to enable marketers and content owners to holistically plan, transact, and measure deduplicated audiences across digital video, OTT, connected and linear TV advertising. It’s data solutions connect linear TV viewership with addressable data assets to benefit the marketing and media industries. VideoAmp is backed by Mediaocean, RTL Group and six other top venture capital firms

Technology

    • Offers enterprise software solutions that can be accessed via self-service, managed service or suite of customizable API’s.
    • We've created the connective tissue between linear and digital video.
    • We capture, validate, and measure wherever audiences engage your brand’s message, whether from set-top-boxes, on-glass automated content recognition, digital logins, or ad server log records.

    • Core products include:
    • Planning - linear and cross channel planning leveraging traditional and advanced digital audiences 
    • Activation - optimization of digital or linear video investment using a holistic data-driven approach across channels
    • Measurement - de-duplicated, ad exposure level measurement of holistic linear and digital investment against any audience

The Position & Requirements:


    • The Position
    • VideoAmp is looking for a high energy ad tech star who can act as the technical account lead for an enterprise agency client to ensure they are successful when using VideoAmp's software and data solutions.
    • Work with various agency teams including Strategy, Marketing Science, Investment and Programmatic to drive client adoption of VideoAmp's solutions.
    • Conduct thorough on-boarding and service end user clients to ensure successful execution of cross screen planning, buying and measurement programs
    • Identify feature requests and product improvements by engaging with clients
    • Be able to diagnose problems, troubleshoot and solve technical issues that arise for clients
    • Work closely with the Regional Director to resolve any client requests or concerns

    • Requirements
    • Expertise driving adoption of SaaS solutions within major agency holding companies. Video specific background preferred
    • Bring a revenue and growth oriented attitude to the role
    • Ability to think critically about both client needs and internal solutions
    • Strong work ethic and autonomous initiative; desire to work in a fast-paced, results-driven environment
    • Passionate and love what you are doing!
Salary Range: Commensurate with experience