Client Success Manager
Client Success – Client Success /
Full-time /
VideoAmp is looking for a high energy ad tech star who understands the the fast changing Video and TV landscape. This person can dive into details and craft a story and create value from data. We are looking for someone who can execute programmatic video campaigns by planning, managing, and optimizing performance. The ideal candidate is a self starter who wants to learn about the latest technology in a dynamic space.
Responsibilities:
- Work directly with clients and internal teams to create campaign strategy, requirements, and define success metrics
- Own the KPI's
- Manage troubleshooting related to campaign and ad serving, creative, or operational issues
- Conduct thorough on-boarding and implementation programs for clients
- Participate in product planning by bringing client feature requests to product and business development teams
- Research and resolve client inquiries and concerns.
- Establish and maintain strong working relationship with key client contacts
Requirements:
- Strong knowledge of the programmatic industry and 3+ years working in AD Tech. Video specific background preferred
- Expertise managing campaigns of different sizes and goals in major DSPs, or working with SSPs on publisher's side.
- Worked with ad serving and/or media planning.
- Strong experience with Keynote, PowerPoint, and Excel
- Ability to think critically about both client needs and internal solutions
- Strong work ethic and autonomous initiative; desire to work in a fast-paced, results-driven environment
VideoAmp is a software and data company that enables advertisers and media owners to transact seamlessly across devices. VideoAmp’s platform enables advertisers to plan, buy and measure de-duplicated and precise audiences across linear, VOD, OTT, desktop, and mobile content. VideoAmp also enables content owners to package linear TV, on-demand and digital assets holistically with data-driven optimization. The company is backed by RTL Group and headquartered in Los Angeles, with offices in New York, San Francisco, Chicago, Detroit, Boston and the Netherlands.
VideoAmp gives advertisers access to proprietary technology for matching TV and digital audiences, enabling true cross screen video advertising for the first time. As a leader in Advanced TV, VideoAmp is taking programmatic video buying to the next level with exclusive platform features that empower advertisers to deliver better results.
In addition to advancing cross screen video, VideoAmp’s clients also gain efficiencies in traditional digital video on desktop and mobile from platform features not available on existing video platforms. Impression level drill down optimization capabilities on viewability, non-human traffic and other key metrics allow for simultaneous multi-metric optimization, giving advertisers significantly better performance at scale against their desired KPIs. Data integrations enable advertisers to overlay their own 1st party and 3rd party data segments to reach their desired target audience across any screen, while leveraging these advanced platform features to drive efficiencies.
With VideoAmp, advertisers can finally compare apples to apples with a single solution that can universally measure video across all screens. Advertisers can track exposure, impact and brand lift against each media touchpoint.
