Associate Systems Engineer

Islamabad, Pakistan
JAZZ – Commercial
Full-time
Grade: L1
Application deadline: Monday, 30th September 2019

As one of the top employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle and continuous learning and development.
 
Our team & you
 We, as a team, are involved with commercial, technical, finance, GR and other stakeholders to deliver value to our internal and external customers. We ensure that we provide accurate and timely information.
 
What the first 30-60-90 days in the job will look like?
-Within 30 days you will:
Attend and graduate from our company-wide on boarding process along with detailed orientation program where you will learn Jazz’s values, business, and product.
Meet relevant stakeholders e.g. CVM, Technical, Pricing, Segments, Data Scientists, GR, FP&A, etc.
Develop systems understanding of Jazz EDW, DMP (Big Data) and all integrated platforms within the Data Analytics & Insights eco-system.
Build understanding of the Jazz CMS (Campaign Management Solution) platform and its system integrations.
Ensure uptime of EDW, DMP and CMS availability to users and ensure smooth systems operations.
Work with CVM Team and vendors to ensure all systems can cater to accommodate new workloads and campaigns.  
 
-Within 60 days, you will:
Monitor and improve systems performance by understanding and recommending appropriate changes.
Add agents to the existing monitoring framework to capture meaningful system and application metrics
Ensure EDW, DMP, CMS reporting as per the requirements
Ensure & facilitate Business users by handling JazzIT ticketing system
Implementation of various health checks for monitoring of systems trends and performance.
 
-Within 90 days to onwards you will:
Work on process improvement for overall processes across EDW, DMP and CMS
Ensuring timely development & delivery of Projects with maximum throughput
Ensuring the posting and provisioning process timely executions to support the business
 
What we have done and what we will do with YOU
 
In the last one-year Jazz is a huge success story in terms of business transformation, we were market leaders and we still are market leaders but with huge margins specially after successful merger of Jazz and Warid.
 
A bit about you:
 We are looking for someone who has relevant experience in the Systems domain focusing on EDW, DMP and CMS day to day operations, diagnosis and troubleshooting. Someone who is not afraid to take new challenges and can take lead on new initiatives. Someone who knows and can handle ever growing needs to business users and also has a proven track record of delivering best quality products to users.
  
The two (02) main priorities of the team as a whole are:
·       Maintain, monitor, troubleshoot and ensure successful systems operations of our projects.
·       Manage the JAZZ IT ticketing system and ensure timely deliverables
 
With which other stakeholders the successful candidate will work with functional/regional/ within the team. What would be the result of those interactions if we assume 100% collaboration?
Ability to manage all stakeholder’s expectations and ensure timely deliverables specially for CVM
Ability to coordinate with regional teams to support them in their needs with systems growth in order to accommodate workloads.
 
The two (02) specific tasks that team was working on in the last 6 months with results.
Established the Service Delivery Team and ensure timely deliverables as per Business Users requirements
Automate manual processes to improve efficiency and take a DevOps approach.
 
The three (03) must have past experiences the best candidate should have.
Data warehouse (Teradata EDW preferably) & Hadoop
Systems Administration, Performance tuning and configuration management.
DevOps & Automation
 
The two (02) must have technologies the candidate should have.
Teradata SQL, Open Source technologies related to Big Data.
Python, Shell Scripting
 
Essential skills must have: 
Stakeholder Management
Pressure Handling
Analytical & Presentation Skills
Working at the VEON GROUP demands a high standard of business ethics and adherence to our legal obligations, our values and our Code of Conduct and supporting compliance policies and procedures. Our pioneering spirit is embodied in our values to be customer obsessed, entrepreneurial, innovative, collaborative, and truthful.  Being truthful requires us to act ethically, honestly, and with integrity. 
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