Delivery Manager
Buenos Aires
Viseven – LATAM /
Full-time /
Remote
Viseven Group is an international IT company specialising in interactive content and cloud-based solutions for global pharmaceutical companies since 2009; constant growth and self-development is in our corporate DNA. Our unique developments and approaches are actively used in more than 50 countries all over the world. Viseven's solutions are represented at major industry events in Barcelona, Philadelphia, London, etc.
The rapidly expanding team includes more than 700+ highly-skilled tech- and non-technical experts: front- and back-end developers, BA specialists and managers who create, localize and customize applications at 8 offices: in Kyiv, Zhytomyr, Vinnytsia, Ternopil (Ukraine), Tallinn (Estonia), New Delhi (India) and Bridgewater (NJ, USA).
Viseven is looking for a talented and hardworking Delivery Manager to become a part of our Team. If you are open to professional challenges and searching for professional growth and recognition, we are waiting for you!
Responsibilities:
- Identify key technical objectives and provide solution recommendations while performing business proves and management consulting analysis for Customer
- Manage client project portfolio (budgeting, resources planning, risk management, projects execution, etc.)
- Coordinate resources, onboard project teams and ensure effective completion of project milestones, control project scope and mitigate risks, support all changes in the process to align with customer process
- Ensure project consultants are delivering to configuration, development, and methodology standards.
- Identify potential sales opportunities for the sales team. Support the Sales team in gathering requirements to develop a solution fit with a strong value proposition
- Ensure delivery processes are efficient, aligned with customer process and needs, and cost effective
- Evaluate incoming requests
- Approve planned budget report with Account Director
- Perform initial scoping, and analyse incoming requests for completeness for the production (using standards of tech task etc.)
- Manage customer expectations, monitor, and increase client satisfaction
- Manage request changes to the project scope, project schedule, and project costs
- Perform risk management
- Perform priority management
- Closely cooperate Account Manager to provide technical and quality expertise for the customer
- Growth and develop customer's channels
- Gather customer's evaluation of delivery service
- Improve quality of delivery service
Requirements:
- 2+ years of relevant experience as a Delivery manager (Product Owner, Project Management or Business Analysis)
- Strong communication skills
- Good sales skill set
- Quick thinking and ability to deal with a high volume of quick projects
- Desire to learn new technologies, deep dive into details, and troubleshoot the problems
- Fluency in English, both written and spoken
- Experience in managing/coordinating Web development projects
- Understanding the business policies and procedures
- Technical background
- Experience with an account/project management tools, like Jira, MS Office, CRMs
What we provide:
We understand that our team members are essential to making our goals a reality, so we value and empower them to share their vision. And we reward this kind of passion with a highly competitive compensation and exceptional benefits, such as:
· Competitive compensation and regular performance based salary and career development reviews
· Passionate experienced team, friendly atmosphere
· Professional and career growth
· Paid time off - 18 business days per year (20 business days after 2 years of cooperation)
· Non-documented sick leave - 4 business days per year
· Documented sick leave - 20 business days per year
· Family leave - 3 paid business days in case of marriage, childbirth or bereavement
· Comprehensive medical insurance
· English learning courses
· Opportunities to participate in professional forums and conferences
· Regular corporate events and team-buildings
· Enjoyable working environment: comfortable and fully equipped office and possibility to work from home
