Solutions Engineer (d/f/m)

New York, New York
Product & Development /
Full time /
On-site
Get onboard the vivenu rocket ship to revolutionize one of the most exciting industries and enable global and limitless ticketing!

About us

In 2018, we started vivenu with a bold mission: to transform the global event ticketing industry for good. Hundreds of thousands of event organizers around the globe rely on solutions that haven’t kept up with today's needs and expectations. We finally put this to an end. Now and forever. Our API-first ticketing platform breaks limitations and unlocks huge potential: letting leading organizers manage, market, and analyze ticket sales effortlessly with our powerful unified solution.

Leading tech VCs, exceptional entrepreneurs, and industry experts such as the owners of the San Francisco 49ers invested more than $65 million in vivenu to back our extraordinary growth.

We are not an ordinary company and we are not looking for people who want just another job. Our team consists of truly driven individuals, working together to achieve the unimaginable.

Ready for personal growth? Join us to be part of Germany's next big B2B SaaS company!

As a Solutions Engineer, you will…

    • collaborate closely with our Sales Team and Customer Experience team to understand customer requirements and demonstrate how vivenu’s solutions can meet their needs
    • act as a point of contact for clients, understanding their challenges and requirements to offer tailored solutions
    • leverage your deep technical knowledge to adapt our platform
    • provide training and continuous support to clients
    • work alongside our product, sales, and marketing teams to identify new opportunities and contribute to the platform's continuous evolution based on client feedback

We are looking for candidates that…

    • have a track record of over 3 years demonstrating exceptional performance as a Sales/Solutions Engineer
    • showcase a robust technical foundation coupled with a profound understanding of software development and API technology
    • demonstrate a history of success in navigating complex enterprise software solutions, ideally within the event/ticketing industry
    • cultivate strong relationships with senior executives
    • can demonstrate and present intricate concepts in an easily digestible manner
    • show proficiency in Product Management, backed by hands-on experience
    • excel in both written and verbal communication, portraying clarity and precision
    • possess outstanding presentation skills and creativity

We are offering...

    • true impact. At vivenu, we are enabling organizations worldwide to manage their event ticketing in a more efficient, independent, and liberated way. Your work will impact this mission tremendously and you will see the results of your work in no time
    • no internal politics. We pride ourselves on hiring brilliant challengers with the ambition to drive real change. vivenuans are forward-thinking people and will inspire you with their thirst for excellence
    • real empowerment and a steep learning curve. We believe in empowering vivenuans by giving them full ownership and responsibility for their work
    • a culture of rewarding over-performance. We foster a culture of rewarding over-performance, promoting quickly, and supporting ambitious career paths
The approximate compensation range for this role in New York, NY is $100,000 to $220,000 including base salary and any related bonuses or commissions. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills and certifications.

At vivenu, diversity fuels our rocket ship, and our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. We encourage everyone to apply and consider every application fairly.

Have a look at our mission statement and corporate values here.