Solutions Engineer (d/f/m)
Darmstadt/Hamburg
Product & Development /
Full time /
Hybrid
Get onboard the vivenu rocket ship to revolutionize one of the most exciting industries and enable global and limitless event ticketing!
About us
In 2018, we started vivenu with a bold mission: to transform the global event ticketing industry for good. Why? Because hundreds of thousands of event organizers around the globe rely on solutions that haven’t kept up with today's needs and expectations.
We finally put this to an end. Now and forever. Our API-first event ticketing solution breaks limitations and unlocks huge potential by letting leading organizers manage, market, and analyze their ticket sales effortlessly and independently.
On this extraordinary mission, we are supported by leading tech VCs, exceptional entrepreneurs, and industry experts such as the owners of the San Francisco 49ers, who invested more than $65 million in vivenu to back our extraordinary growth.
We're now looking for an experienced, personable, and tech-enthusiastic Solutions Engineer to own, build, and deepen relationships with prospects and existing enterprise customers throughout the entire lifecycle, with a focus on building trust during the sales process by demonstrating an unrivaled technical knowledge of vivenu's product and an impeccable understanding for solving the prospect’s specific needs. The position will play a large role in retaining and growing our user base. You will join an experienced, hard-working, and passionate team that is determined to make data-driven, API-first ticketing the new industry standard.
We are not an ordinary company and we are not looking for people who want just another job. Our team consists of truly driven individuals, working together to achieve the unimaginable. Are you up for the challenge?
As a Solutions Engineer at vivenu, you will...
- translate our customers’ business challenges into tailored solutions within our product offering, effectively articulating the unique value proposition that vivenu provides to our prospects
- cultivate enthusiastic vivenu advocates among our clients by earning their trust through a combination of technical product expertise and astute business acumen
- act as the primary technical liaison, collaborating closely with sales, marketing, and customer success teams to develop personalized presentations, product demonstrations, and custom integrations
- leverage insights gleaned from the field to enhance our products, solutions, sales processes, and collateral materials
We are looking for candidates that...
- have 2+ years of proven success as a Sales/Solutions Engineer
- possess a strong technical background, including proficiency in software development and API technology
- have a proven track record of effectively navigating complex enterprise SaaS solutions, preferably in the event/ticketing industry
- display the capacity to cultivate enduring relationships with senior executives
- can creatively explain and present complex concepts in a clear and accessible manner
- demonstrate a solid grasp of Product Management principles with hands-on experience
- are exceptional written and verbal communicators
We are offering...
- true impact. At vivenu, we are enabling organizations worldwide to manage their event ticketing in a more efficient, independent, and liberated way. Your work will impact this mission tremendously and you will see the results of your work in no time
- no internal politics. We pride ourselves on hiring brilliant challengers with the ambition to drive real change. vivenuans are forward-thinking people and will inspire you with their thirst for excellence
- real empowerment and a steep learning curve. We believe in empowering vivenuans by giving them full ownership and responsibility for their work
- a culture of rewarding over-performance. We foster a culture of rewarding over-performance, promoting quickly, and supporting ambitious career paths
At vivenu, diversity fuels our rocket ship, and our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. We encourage everyone to apply and consider every application fairly.
Have a look at our mission statement and corporate values here.
