Product Enablement Manager (d/f/m)
Düsseldorf
Customer Experience /
Full time /
On-site
Join the Ticketing Revolution!
vivenu was founded in Germany with a global mission: to redefine ticketing for event organizers worldwide. The event industry has long relied on outdated systems that fall short in today’s digital age. Our platform empowers organizers in sectors like sports, live entertainment, and cultural venues to fully customize their ticketing solutions to meet their unique needs and strategic goals.
We’ve achieved rapid growth while remaining profitable, and we’re expanding globally with offices in Europe and the U.S. Leading tech investors and industry experts such as the San Francisco 49ers as well as high-profile clients like Schalke 04, the Grammys, and the Hockenheimring already trust us.
As we continue to pursue our ambitious goals, we’re looking for passionate individuals to join our dream team. Are you ready to be part of the ticketing revolution?
We are seeking an experienced and dynamic Product Enablement Manager to join our team. In this pivotal role, you will drive the enablement strategy for our product portfolio, ensuring that customer-facing teams (sales, support, success, and marketing) are equipped with the knowledge, tools, and resources they need to effectively communicate product value, drive adoption, and deliver exceptional customer experiences. Your deep understanding of vivenu’s product and capabilities will bridge drive adoption and utilization of all relevant stakeholders.
As a Product Enablement Manager (d/f/m) at vivenu, you will:
- collaborate with product, customer experience, and sales teams to create and maintain high-quality training materials, playbooks, demos, and presentations to empower customer-facing teams
- design and deliver training sessions to prepare our employees and customers to excel with vivenu’s platform
- design and facilitate engaging training programs, workshops, and videos tailored to the needs of various teams, ensuring understanding of product features, value propositions, and competitive differentiators
- act as a subject matter expert on company products, providing insights, answering internal team questions, and occasionally engaging with customers to understand their needs
- establish and manage a feedback loop between customer-facing teams and product management, ensuring that insights from the field inform product roadmaps and improvements
We are looking for:
- Experience: 5+ years of experience in product enablement, product marketing, or a related role in a SaaS or technology company
- Skills: Exceptional communication and presentation skills with the ability to simplify complex concepts and tailor messaging to diverse audiences
- Collaboration: Strong cross-functional collaboration abilities, with experience working closely with sales, marketing, and product teams.
- Technical Aptitude: Familiarity with technical products and the ability to quickly learn and explain new tools and features
- Organization: Highly organized with excellent project management skills and the ability to prioritize in a fast-paced environment
- Tools: Proficiency with enablement platforms (e.g., Highspot, Seismic) and training tools (e.g., LMS platforms, Zoom, Loom)
At vivenu...
you are at the heart of the action. You are at the center of innovation, actively shaping the future of ticketing. You work in a dynamic environment that constantly evolves and presents new challenges.
you take real responsibility. You take ownership of your projects and decisions from day one. Your ideas and efforts have a direct impact on the company’s success.
we support your personal development. We invest in your professional and personal growth through coaching, mentoring, and workshops. Your development is important to us because your success is our success.
you benefit from great perks. In addition to the latest Apple hardware, we offer numerous extras like team-building events and unlimited access to drinks and snacks. Your well-being is our priority, so you can fully focus on your work.
we live inclusion proactively. We firmly value diversity and believe that different perspectives and backgrounds make our team stronger. We welcome all applications, regardless of gender, origin, sexual orientation, age, religion, or other individual characteristics. Everyone at vivenu has a place to contribute their skills and ideas. Innovation thrives on diversity.
Check out our mission statement and corporate values here.
