DevOps / Site Reliability Engineer (d/f/m)
Darmstadt
Product & Development /
Full time /
Hybrid
Redefine the future of live entertainment tech
Welcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure.
With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges – helping organizers deliver exceptional experiences and drive real growth.
Join us and build the future of live entertainment.
With over 10 million end users and usage quadrupling annually, our infrastructure now handles over 1 billion requests per month — and counting. Our API-first platform solves complex system challenges at scale — delivering performance, flexibility, and reliability for the world’s leading live entertainment brands.
As a DevOps / Site Reliability Engineer, you will...
- Design, build, and operate scalable infrastructure to support over 1 billion monthly requests, ensuring performance, availability, and resilience
- Deploy and manage containerized applications using Kubernetes and cloud-native tooling across a highly dynamic environment
- Collaborate closely with engineering teams and technical leadership to improve reliability, system performance, and deployment velocity
- Continuously monitor, test, and improve our systems to meet fast-growing operational demands, with a focus on automation and observability
- Help define and adopt SLIs/SLOs to drive system health and incident response maturity
- Contribute to infrastructure design decisions, optimize CI/CD pipelines, and build reusable, modular infrastructure components using Terraform
- Actively share knowledge, improve DevOps practices, and elevate the team’s engineering culture
We are looking for candidates who...
- Bring 5+ years of hands-on experience in Infrastructure Engineering, DevOps, or SRE roles in high-scale, production environments
- Have proven expertise in cloud-based systems, ideally with GCP, AWS, or Azure, and are confident scaling infrastructure for high-traffic services
- Are experts in Kubernetes—you know how to run, secure, scale, and monitor multi-node clusters in real-world scenarios
- Have experience with container networking and edge routing technologies such as Traefik or Envoy
- Demonstrate deep knowledge in system performance, resilience engineering, and incident response
- Are familiar with defining and applying SLIs/SLOs, and understand how to build systems that recover gracefully
- Work confidently with Terraform, CI/CD pipelines, and observability tools like Prometheus, Grafana, or Datadog
- Display a collaborative and proactive mindset, with a strong interest in sharing expertise, mentoring peers, and continuously learning
- Thrive in environments that balance high technical standards with pragmatic decision-making
Why join vivenu?
Live Entertainment Tech
Play a mission-critical role for global brands, redefining fan experiences from festivals to major sports events. Here, you’re part of the business of fun — powered by cutting-edge technology that brings moments to life for millions.
Sustainable Growth
We scale sustainably on a profitable, VC-backed foundation with true product-market fit. This means continuous investment in our people, products, and long-term vision.
Top-tier Team
Collaborate with over 130 dedicated professionals, including leaders from Google, Slack, and Salesforce. Together, we’re shaping the future of live entertainment technology, one decision at a time.
Global DNA
We’re a diverse, merit-driven team spread across six global offices. Talent and impact are what matter here — not hierarchy or background.
Fast Growing, in All Aspects
Sifted consistently ranks us among the fastest-growing scale-ups in Europe. We’re driven by daily learning, shared wins, and collective growth.
Next-Gen Leaders & Insights
Work alongside some of tech’s brightest minds — from Forbes 30 Under 30 founders to Executive of the Year award winners. At vivenu, you’ll help set the standard for the ticketing industry’s future.
vivenu Inclusion Statement
At vivenu, we believe our people define our success – and that we win with bold, diverse minds. The strongest teams are built on different perspectives, experiences, and voices. We’re committed to creating a workplace where everyone feels empowered to contribute, grow, and thrive to shape the future of live entertainment globally.
Check out our mission statement and corporate values here.
