Client Strategy Consultant (d/f/m)

Customer Experience /
Full time / Part time /
Get onboard the vivenu rocket ship to revolutionize one of the most exciting industries and enable global and limitless event ticketing!

About us

In 2018, we started vivenu with a bold mission: to transform the global event ticketing industry for good. Hundreds of thousands of event organizers around the globe rely on solutions that haven’t kept up with today’s needs and expectations. We finally put this to an end. Now and forever. Our API-first ticketing platform breaks limitations and unlocks huge potential: letting leading organizers manage, market, and analyze ticket sales effortlessly with our powerful unified solution.

Leading tech VCs, exceptional entrepreneurs, and industry experts such as the owners of the San Francisco 49ers invested more than $65 million in vivenu to back our extraordinary growth.

We are not an ordinary company and we are not looking for people who want just another job. Our team consists of truly driven individuals, working together to achieve the unimaginable.

Ready for personal growth? Join us to be part of Germany’s next big B2B SaaS company!

As a Client Strategy Consultant at our company, you will...

    • collaborate with commercial teams to engage specific strategic accounts, crafting compelling value propositions tailored to specific long-term strategies of customers
    • provide expert advice on and oversee implementation of technologies, strategies, and best practices to create impactful positive ROI for specific customers
    • define and monitor key performance indicators (KPIs) and qualitative goals, utilizing advanced analytics to track the efficiency of implemented measures
    • act as a long-term strategic partner, guiding customers through complex decision-making processes with expert insights and industry knowledge
    • lead dynamic Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs), presenting performance insights and strategic recommendations to senior executives
    • hold industry events to share learnings, best practices, and market developments, fostering a community of knowledge and collaboration
    • drive adoption of the vivenu platform to ensure high customer satisfaction, leveraging successful implementations and impactful results
    • stay at the forefront of industry trends and emerging technologies, proactively identifying opportunities for customer growth and competitive advantage

We are looking for a candidate that...

    • holds an advanced degree in Business, Marketing, Engineering, or a related field; MBA or equivalent preferred
    • has a proven track record in developing and implementing strategic initiatives that drive significant ROI and customer value
    • possesses a strong proficiency in advanced analytics and performance measurement, with experience in defining and tracking KPIs
    • demonstrates ability to serve as a trusted advisor to senior executives, guiding strategic decision-making processes with expert insights
    • has strong client management skills, with a commitment to driving solution adoption and ensuring high customer satisfaction
    • possesses strategic and analytical thinking combined with a proactive approach to identifying and pursuing sales opportunities willing to go the extra mile and takes pride in their work

We are offering

    • true impact. At vivenu, we are enabling organizations worldwide to manage their event ticketing in a more efficient, independent, and liberated way. Your work will impact this mission tremendously and you will see the results of your work in no time
    • no internal politics. We pride ourselves on hiring brilliant challengers with the ambition to drive real change. vivenuans are forward-thinking people and will inspire you with their thirst for excellence.
    • real empowerment and a steep learning curve. We believe in empowering vivenuans by giving them full ownership and responsibility for their work
    • a culture of rewarding over-performance. We foster a culture of rewarding over-performance, promoting quickly, and supporting ambitious career paths
At vivenu, diversity fuels our rocket ship, and our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. We encourage everyone to apply and consider every application fairly.

Have a look at our mission statement and corporate values here.