Community Manager
🇨🇾 Cyprus, Limassol
🎮 PRODUCT – 💬 SUPPORT /
IN-HOUSE /
Remote
VOLKA PRODUCT TEAM / COMMUNITY MANAGER
We are looking for a Community Manager to join our game development team working on Taonga: the Island Farm!
RESPONSIBILITIES
- Active communication with players, answering game-related questions, addressing complaints and negativity
- Managing reviews on Google Play and the App Store
- Moderating the game chat, processing reports, and responding to tickets regarding conflicts and chat bans
- Promptly informing players about important events (updates, maintenance, emergencies)
- Detailed collection of player feedback on official and unofficial platforms
- Assisting senior community managers in creating content plans, organizing contests, and other activities for players.
REQUIREMENTS
- You are Fluent in English (C1 Advanced Level)
- You are skilled in creating engaging texts for social media
- You are ready and willing to learn and enhance qualifications, including through company-sponsored courses
- You have extensive gaming experience and passion for games
- You are highly stress-tolerant, self-disciplined and responsible
- You possess an up-to-date PC and an Android mobile device.
The application process may include a test assignment.
WHAT WE OFFER
- A focused team of like-minded professionals with a healthy company culture and appreciation of work-life balance
- 100% remote work from anyplace in the world (except from Russia and Belarus)
- Working hours - Monday to Friday 10:00-19:00 (Nicosia time zone)
- Work on some public holidays, with a compensatory day off afterwards
- Fixed salary based on the results of interviews and a test assignment.
Do you have what it takes? Apply now!
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