Community Manager

🇨🇾 Cyprus, Limassol
🎮 PRODUCT – 💬 SUPPORT /
IN-HOUSE /
Remote
VOLKA PRODUCT TEAM / COMMUNITY MANAGER

We are looking for a Community Manager to join our game development team working on Taonga: the Island Farm!

RESPONSIBILITIES

    • Active communication with players, answering game-related questions, addressing complaints and negativity
    • Managing reviews on Google Play and the App Store
    • Moderating the game chat, processing reports, and responding to tickets regarding conflicts and chat bans
    • Promptly informing players about important events (updates, maintenance, emergencies)
    • Detailed collection of player feedback on official and unofficial platforms
    • Assisting senior community managers in creating content plans, organizing contests, and other activities for players.

REQUIREMENTS

    • You are Fluent in English (C1 Advanced Level)
    • You are skilled in creating engaging texts for social media
    • You are ready and willing to learn and enhance qualifications, including through company-sponsored courses
    • You have extensive gaming experience and passion for games
    • You are highly stress-tolerant, self-disciplined and responsible
    • You possess an up-to-date PC and an Android mobile device.

    • The application process may include a test assignment.

WHAT WE OFFER

    • A focused team of like-minded professionals with a healthy company culture and appreciation of work-life balance
    • 100% remote work from anyplace in the world (except from Russia and Belarus)
    • Working hours - Monday to Friday 10:00-19:00 (Nicosia time zone)
    • Work on some public holidays, with a compensatory day off afterwards
    • Fixed salary based on the results of interviews and a test assignment.