IT Ops Specialist
Paris
Corporate – IT /
Permanent /
On-site
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
Responsabilities
- You are in charge of Level 1 and Level 2 IT tasks (such as preparing computers for new joiners, troubleshooting software and hardware issues, etc..)
- You ensure IT Services delivers the best experience in relation to employees support, deployments, infrastructure, and day to day IT activities
- You maintain essential IT operations, including operating systems, security tools, applications
- You track and maintain hardware and software inventory
- You verify the good functioning of the VC rooms
- You update and document the current IT procedures
- You take part in IT Projects
Tech Environment
- Google Workspace
- Slack
- SaaS Management/Asset Tool/Ticketing
- MDM : Jamf (Mac & Iphone) & Intunes (PC Windows & Android)
- SSO, SAML : Okta
- Cisco Meraki (LAN, WIFI, Firewall)
- VC Systems : Polycom
- Hardware: 85% Apple, 15% Windows
Profile
- You have a proven working experience in the position or relevant experience in a fast growing environment
- You have a modern vision and approach of IT management (Cloud, SaaS, GSuite, ...)
- You have excellent customer service
- You have excellent communication skills and can speak & write in English and French
Benefits
- Competitive salary
- Premium healthcare (SideCare) for you and your family 100% borne by Voodoo
- Swile Lunch voucher
- Gymlib (100% borne by Voodoo)
- Wellness activities in our Paris office
- Child daycare facilities (Les Petits Chaperons rouges)
