AV Field Engineer

Bentonville, AR / Philadelphia, PA / MT Laurel, NJ / Phoenix, AZ / Las Vegas, NV
Wachter Technology Solutions – WAVE /
Permanent hire /
Remote
Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path!

The AV Field Engineer position is a hands-on field-based position responsible for commissioning systems and training clients on system functionality.  
 
We seek self-motivated and reliable candidates, who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees.

Benefits Package: Company Paid!

    • Medical, Dental, Prescription & Vision Benefits
    • Life, AD&D, and LTD insurance
    • Paid Vacation and Holidays
    • Teladoc & TriaHealth
    • Company-Matched 401(k) and IRA Retirement Savings.

Essential Duties and Responsibilities:

    • Displays advanced knowledge of AV installation techniques
    • Displays working knowledge of basic AV designs
    • Displays working knowledge of design requirements
    • Performs site surveys for AV engineers
    • Ensures complex AV installations are complete and meet AVIXA standards
    • Confirms drawing redlines are accurate
    • Builds AV Equipment racks alongside stage and config specialists
    • Commissions complex AV systems post installation
    • Properly balances audio systems
    • Configures AV devices in the field
    • Works with programmer for programming changes
    • Sets up wireless microphone systems
    • Makes necessary design changes in the field to ensure fully functioning system
    • Acts as an extension of project engineering in the field
    • Manage multiple field resources during installation of complex AV systems
    • Gathers and records final system information (IP addresses, settings, etc.)
    • Trains client on use of AV system
    • Provides level 2 AV helpdesk support
    • Uses advanced troubleshooting tools and techniques to resolve AV systems errors

Qualifications and Experience:

    • High school diploma or equivalent
    • College education or degree preferred
    • Strong interpersonal and communication skills (written and verbal)
    • Demonstrates proficient use of Microsoft Office applications
    • CTS required within 3 months of hire date
    • CTS-I highly recommended
    • Three (3) years experience installing, troubleshooting, and commissioning audio-visual equipment
    • Certifications in industry-relevant technologies such as Crestron, Biamp, and Extron

Working Conditions & Physical Demands:

    • Ability to lift 50lbs
    • Ability to climb ladders
    • Ability to travel 75%
    • Ability to work independently with minimal supervision and direction
$50,000 - $75,000 a year