Service Desk Intern - #2693
Flint, MI
Intern – Corporate /
Intern - Short-time /
On-site
What We Offer:
Employee Resource Groups and Programs offered include the Young Professionals Group, Women at Wade Trim, Diversity, Equity and Inclusion, Professional Development, Leadership Development, Rotation Program, Mentor Program, Sustainability Program, and Wellness Program.
Position Description:
We are seeking a highly motivated and detail-oriented Service Desk intern to join our team. The ideal candidate should be pursuing a bachelor's degree in Information Technology or a related field, and preferred candidates will be in their last year of school. Having familiarity with personal computer hardware and software configurations is not necessary, but preferred. Candidates must be self-motivated, very organized, work well with others, and have excellent communication skills.
Typical responsibilities include:
- Collaborate with cross-functional teams to provide HelpDesk support.
- Assist in computer troubleshooting and maintenance.
- Escalate complex problems to the appropriate IT team member to expedite resolution.
- Troubleshoot server and network issues.
- Maintain a safe working environment.
Education:
- Must be pursuing a bachelor’s degree in Information Technology or a related field
Skills/Experience:
- Strong problem-solving and analytical skills are required
- Excellent written and verbal communication skills are required
- Ability to work independently and as part of a team is required
About Wade Trim:
Wade Trim is committed to maximizing the value of infrastructure investments. We’ve been solving complex engineering challenges for nearly a century. We customize our work approach to fit each project using a collaborative, friendly style to deliver solutions our clients can stand behind.
Our supportive culture recognizes and strives to fulfill collective client, company, and individual needs. Mentoring and building skills of Wade Trim staff is a priority. Frequent interaction among staff is encouraged, company leadership is easily accessible, and opportunities are provided for staff to help shape the firm’s future through strategic planning.
To solve our clients’ toughest challenges, we’ve devoted ourselves to delivering innovative solutions. Our Office of Applied Technology (OAT) is dedicated to seeking new technologies or ways to apply existing technologies to enhance value to our clients and positively impact communities. All staff are encouraged to share ideas and suggestions for innovative technologies or processes to adopt. This open-minded approach enables us to advance technology, foster innovation, and stay ahead of our clients’ needs.
Wade Trim’s success is shared by the employees that make it happen. Since our beginning, our firm has been 100% employee owned. This cultivates an ownership mindset that benefits our work approach, collaborative culture, and ability to deliver client solutions. We believe employee ownership drives the sustainability and growth of our firm and provides all our employees with opportunities for financial success.
If you are looking for a challenging and rewarding career in a friendly environment, please submit your resume by visiting the Careers section of our website at http://www.wadetrim.com/careers.
Wade Trim is an Affirmative Action/Equal Opportunity Employer.
