Order to Cash Manager

Full Time
Walker & Company Brands is reinventing the way consumers of color learn about, purchase and enjoy health and beauty products. We’re starting with a focus on the $50 billion personal care segment. Personal care manufacturers and traditional retailers are neither building brands nor merchandising experiences which cater to the uniquely differentiated needs of black, latino and asian consumers --- three of America’s fastest growing and most culturally influential demographic groups.

Our aim is to build the world's most consumer centric health & beauty products and services company.

The Order to Cash Manager will be responsible for the order management process and bill-to-cash process.


    • Bachelors’ degree in Finance or Accounting preferable, or equivalent experience
    • 5+ years AR and B2B cash to order experience preferred, ideally with a consumer good manufacturer
    • 2+ years with SPS Commerce and/or NetSuite ERP system experience preferred
    • Excellent verbal and written communication skills with an ability to communicate cross functionally across the organization and externally to customers and suppliers


    • Order management, working closely with customers, sales, and supply chain in fulfillment
    • Timely billing / invoicing
    • External and internal audit support coordination
    • Disputes and chargebacks management
    • Amazon chargeback monitoring, dispute, and follow-up
    • Amazon remittance reconciliation, including monitoring and disputing shortage claims and price variances
    • Ensure IMM (or relevant warehouse) reimburses us for confirmed chargebacks through Amazon Vendor Central
    • Receivables management
    • Order to Cash reporting such as receivables aging report, days sales outstanding, bad debt provision, and etc.
    • Co-leadership with logistics in improving customer fill-rates and minimizing order cuts
    • Monthly reviews with sales team on customer AR status
    • Ad-hoc cash, payment terms, and other cash-flow improvement analyses
    • Participation in special projects as needed
    • Leadership in shortening the organization order-to-cash process

Why work at Walker & Company Brands?

    • It's an opportunity to join a small, agile company chasing a large, underserved market opportunity.
    • Great exposure to building vertically-integrated e-commerce brands.
    • More benefits! Amazing health and dental plans for individuals and dependents (we pay 100% of the premium costs), commuter plans, generous vacation and personal days as needed.
    • We dream big. We love to compete. We like to have fun. Feel free to reference check us on that.