Operations Consultant
Chicago, IL (Downtown) / Ann Arbor, MI / Atlanta, GA / Chicago, IL (Hoffman Estates) / Fort Lauderdale, FL / New York, NY / Philadelphia, PA / Rockville, MD / Tampa, FL / Waltham, MA
Planning, Operations & Technology – Planning, Operations & Technology /
Full-time /
Hybrid
How Your Role Will Shape Our Success
In this position, you will manage and conduct high-quality projects to continually improve service to our clients. You will consult on projects in areas of concentration such as parking operations and parking equipment technologies. Walker is the firm that invented parking planning and design, and after 50+ years, we are still the leader in this dynamic field. This position reports to the local office managing principal, with practice-related guidance from others.
What Sets Us Apart?
Walker is 100% employee-owned! Join us and become part of a company where you have a direct stake in our success.
What makes this opportunity even more exciting is our true ownership program. At Walker, our equity-based model allows shareholders to directly benefit from the firm’s success, rather than a traditional ESOP that focuses only on stock appreciation. It’s a unique chance to grow with a company that values its people.
What You’ll Do
- Lead or assist in the development of project proposals for parking operations consulting projects.
- Lead parking operations consulting engagements, including:
- Parking Operator RFP
- Parking Operations Planning
- Parking Audit, operational and/or financial
- Parking Pro-Forma Development or Peer Review
- Valet Parking Planning
- Development of Parking Operations Standards or Policies & Procedures
- Establish, monitor, and implement project plans, including budget, staffing requirements, and schedule.
- Manage activities of professional and support staff assigned to the project team.
- Coordinate data collection and/or collect data pertinent to the project.
- Develop a plan or other information and deliverables to improve mobility and parking conditions.
- Complete and maintain all project documentation and conduct postmortems.
- Other duties as assigned.
What You Bring
Education Requirements: Accredited bachelor’s degree or higher in appropriate fields of study.
Other Requirements:
- A minimum of 20 years of professional experience as a manager in commercial parking operations.
- Experience with parking audits, parking pro-forma development, development of standard operating procedures for parking, valet parking planning, and self-parking planning.
- Experience managing projects (schedule, budget, client relationships, deliverables).
- Experience with operating parking technologies, such as reviewing reports, making system changes, and interfacing with maintenance personnel.
- Strong technical writing background and experience developing and recruiting new business.
- Excellent interpersonal skills.
- Willingness and availability to travel. Travel time is variable and project-dependent.
Preferred Skills and Experience:
- Experience with acquiring and implementing parking technologies, such as gated parking controls, gateless parking controls, parking occupancy detection systems, and parking-related mobile applications.
- Experience with public-private partnerships.
We offer a robust total compensation and rewards package designed to support our employees’ well-being, growth, and diverse needs, including:
- Annual discretionary bonus program
- Opportunity to purchase Walker stock – Walker is 100% employee-owned!
- Medical, dental, vision, company-paid life insurance
- Health Savings Account with company contribution
- 401(k) with company match
- Flexible Spending Accounts and Commuter Spending Accounts
- 529 college savings plan
- A minimum of 3 weeks of Paid Time Off per year
- 9 paid holidays per year, including 3 paid floating holidays
- 5 days of bereavement leave and PTO Donation Bank to help during difficult times
- 100% compensation replacement during short-term disability leaves
- Paid parental leave that allows an addition week of paid time alongside short-term disability leave and/or applicable state paid leave programs
- Paid community involvement hours
- Tuition and licensure reimbursement
- Mental wellness benefits
- Employee Resource Groups and Affinity Groups
$100,000 - $125,000 a year
At Walker Consultants, we are committed to maintaining fairness and equity in our pay practices. For this role, the estimated base salary range is $100,000 – $125,000 per year. The final salary offered may vary based on factors such as experience, qualifications, skills, location, internal equity, and other considerations permitted by law. We value open conversations about compensation and welcome the opportunity to discuss more about base salary and Walker’s total rewards philosophy during the recruiting process.
Why Walker Consultants?
Join Walker and be a driving force in revolutionizing access and connectivity through impactful transportation solutions. Your efforts will shape how individuals and communities traverse and engage from inception to realization. Beyond transportation, Walker's influence extends to crafting dynamic communities; as a curb management specialist, you'll be instrumental in fashioning inclusive, secure, and vibrant communal domains that enhance lives.
Our commitment to optimizing client assets means your input converts to tangible value, showcasing your ideas and strategies to elevate client triumph. Engage with cutting-edge trends and technologies, embedding them in practical situations to surmount intricate quandaries. Upholding equity and inclusivity, Walker harmonizes public and private aspirations, constructing impartial solutions that enhance access, service, and sustainable revenue streams for diverse users.
Join Us!
We know that great talent comes in many forms. If you're excited about this role but don’t meet every single requirement, we still encourage you to apply! You might just be the right person for this role—or another opportunity on our team.
At Walker Consultants, we are committed to fostering an inclusive workplace where everyone can thrive. We welcome and encourage applications from individuals of all abilities. If you require any accommodations during the application or interview process, or in the workplace, please let us know—we will work with you to ensure a fair and accessible experience.
Walker Consultants is an Equal Opportunity Employer (EOE). We invite all qualified applicants to apply and do not discriminate against individuals because of their race, color, religion, national origin, gender, physical or mental disability, veteran status, or age.
