Solution Advisor Enablement Manager
Raleigh / San Francisco
Sales – Sales USA /
Full-time /
Hybrid
WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation.
Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform.
The Solution Advisor Enablement Manager is responsible for developing, implementing, and managing programs and tools that enhance the effectiveness of the Advisor team. This role involves close collaboration with sales, marketing, product management, and other cross-functional teams to ensure that the Solution Advisors are equipped with the necessary skills, knowledge, and resources to effectively support the sales process and drive revenue growth.
What You'll Own
- Program Development: Design and implement comprehensive enablement programs tailored to the needs of the SA’s. Develop training materials, resources, and tools that enhance product knowledge, technical skills, and sales strategies.
- Training and Onboarding: Coordinate and deliver scalable onboarding programs for new SA’s to ensure rapid integration and productivity. Organize ongoing training sessions, workshops, and seminars to keep the team updated on product development, industry trends, SAP and agnostic application as well as internal best practices.
- Content Management: Create, manage, and update a repository of SA resources, including product documentation, competitive analysis, case studies, and sales presentations. Collaborate with product marketing to ensure alignment of messaging and positioning in all materials.
- Performance Analysis: Develop metrics and analyze feedback to evaluate the effectiveness of SA enablement programs and initiatives. Leverage call recordings for coaching and ongoing enablement efforts.
- Cross-Functional Collaboration: Work closely with sales leadership to identify skill gaps and areas for improvement within the presales team. Partner with product management and marketing to ensure that SA initiatives, content, collateral and messaging align with product roadmaps and marketing strategies.
- Technology and Tools Management: Evaluate and implement SA tools and technologies that enhance efficiency and productivity. Train the SA’s on the effective use of these tools and ensure their integration into daily workflows.
- Strategic Planning: Develop and execute an SA enablement strategy that supports the overall business objectives and sales targets. Stay informed about industry best practices and emerging trends to keep the SA team competitive and innovative.
What You'll Need to Succeed
- Bachelor's degree in Engineering, Business, Marketing, or a related field.
- Proven experience in a solution advisor, technical sales, sales enablement, or sales training role, preferably in the ERP or SAP space.
- Strong understanding of sales processes, sales methodologies, technical engineering methodologies and customer buying cycles.
- Excellent communication, presentation, and interpersonal skills.
- Demonstrated ability to manage multiple projects and initiatives simultaneously.
- Proficient in using sales enablement and CRM tools such as Salesforce, Gong, or similar platforms.
- Ability to work collaboratively with cross-functional teams globally and influence stakeholders at all levels.
What Sets Us Apart
- At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
- Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
- Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
- Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
- Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.
- WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
- WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
- WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
- Robust Retirement Contributions: Ask HR about the specific offerings for your region!
- SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.
Our job titles may span more than one career level. The starting base pay for this role is between $110,000 and $160,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
