Director, Sales Engineering
Munich / Berlin / Cologne / Hamburg
Sales – Sales Int /
Full-time /
Hybrid
WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation.
Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform.
As the Director, Sales Engineering at WalkMe, you will report to our VP of Sales Engineering and lead our DACH Sales Engineering (SE) team as the technical and solution partner to Sales. You will continue to grow our teams, set the technical sales strategy for our Sales Engineers and ensure WalkMe can share the value of DAP
What You'll Own
- Lead our technical Go To Market (GTM) strategy for Named Accounts team in partnership with our Named Sales Leaders
- Grow the SE organization externally through recruiting and internally through mentorship to ensure our SE's continue building knowledge and growing in their careers.
- Partner with Sales leaders and teams to support the sales of WalkMe through understanding of customer requirements, and demonstrating the value of how our software solves digital adoption over multiple use cases
- Scale the team through use of value-based demos to tell the story of WalkMe from a clients' perspective
- Create feedback loops between our customers and product team to inspire product direction and feature priorities
- Establish goals, operational objectives and work plans for the EMEA SE management and their team members
- Review objectives to determine success of EMEA Sales Engineering function and communicates to Sales and SE management team quarterly
Qualifications
- 10+ years experience in the software/SaaS industry with pre-sales management experience and passion for building and supporting diverse teams
- Experience partnering with enterprise sales teams within B2B software industry
- Analytic, data-driven mindset for setting up and measuring team staffing and other key delivery metrics
- Familiarity with sales methodologies such as Value Selling or the Challenger Sale and the alignment of the technical win
- Experienced in building a team in a remote environment, including hiring new members and developing the career growth of the existing team
- Experienced in managing your function of the organization including goals, budget, strategy and you can create a positive team culture.
What You Need to Succeed
- Have a passion for working with customers to ensure mutual success.
- Possess the business experience and technical depth that allows you connect with our customers across industries at an Executive level
- Form deep partnerships with the other functional business leaders across the organization to ensure synergistic collaboration of our teams
- Curiosity - you are always asking "what else can our product do and how can we demonstrate value to our customers?"
- Flair for improving and scaling technical selling processes – e.g. developing stories for individual clients and ensuring the technical win
- Build a network that is mutually supportive, including Product Management, Development, and Product Marketing teammates
What Sets Us Apart
- At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
- Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
- Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
- Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
- Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.
- WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
- WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
- WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
- Robust Retirement Contributions: Ask HR about the specific offerings for your region!
- SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately.
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
