Quality Assurance Engineer

Remote, Canada / Ontario, Canada
Engineering /
Regular Full Time /
Remote
WatchGuard embraces a Flexible Work Philosophy. Most of our employees can choose to work from the office, at home, or any combination of the two. We’ve built a global workforce of outstanding team members and a flexible culture built on trust, collaboration, and belonging.

Who You are
You are a passionate, quality focused, automation driven, software QA engineer who has demonstrable professional experience in tech in an agile setup and is up for a challenge. You love setting up and testing software solutions built securely[KK1] . You have command over quality assurance methods, and you are comfortable with JIRA, Confluence, Test Case Management platforms, API and UI automation frameworks, AWS (Amazon Web Services) and/or Azure cloud technologies and have at least a couple of years of test experience using both cloud back-end and front-end technologies.
 
You are inquisitive, you love learning, you know how to get to the right answers even if you do not know them to start with. You listen carefully and voice your challenges and progress to your leaders. You have the knack for innovation; you are driven by the desire to help our customers/partners succeed. You also embody the other human values that we care about most (accountability, belonging, bias for action) and you know that people matter most.

What to expect as a “Quality Assurance Engineer” in WatchGuard
The Quality Assurance Engineer in WatchGuard engineering team is an intermediate level role and is perfectly suited for a creative, motivated, curious, and good listener, and as you ramp up in your responsibilities you would be critical in helping us achieve the following main objectives:
 
·         Develop yourself by learning more robust processes using agile methodologies and working with globally distributed teams with asynchronous communication across diverse cultures and time zones.
 
·         Ensure that you understand the vision, are held accountable, meet commitments, ensure high-performance and resilient software, and have strong testing discipline (test coverage traceability, implementation and maintenance of automated test suites, full test ecosystem setup, etc.)

·         Be mentored by senior engineers as you continue to develop command over all aspects of qualifying and delivering high-quality software (architecture review, documentation, test strategy design, test environment setup, automated tests implementation, defects root cause analysis, code deployment, etc.) built on top of microservices architecture (both containerized and serverless) using misc. relational (SQL / MySQL / Postgres etc.) and NoSQL (Elasticsearch / OpenSearch / Document DB / DynamoDB etc.) database technologies.
 
·         Uphold our standards and maturity levels of running world class security services in cloud by testing more secure, reliable, and scalable cloud managed security services (architecture and infrastructure wise).
 
·         Maintain an open environment of collaboration, transparency, innovation, and fun for positive teamwork.
 
A Typical “Day in the Life of a Quality Assurance Engineer” in WatchGuard
The Quality Assurance Engineer is seen at WatchGuard as a motivated and curious engineer who is still at the early stages of mastering the QA process and is always willing to learn modern technologies and techniques. To evolve in your career and to execute your duties, you need to show following important characteristics on a day-to-day basis:
 
·         Executing Predictably: The projects you are working on are complex and sometimes multi-faceted. They will require strong technical skills and you should be able to deliver excellent work in a predictable time frame.
 
·         Showing Initiative and commitment: You are now part of an experienced and strong group of engineers, but there is still a lot to learn and while you are learning it is important that you do not wait for anything to get your hands on, you need to have initiative to pursue the activities and commitment in finishing them before the next challenge.
 
·         Applying Analytical and logical mind: You will test solutions to solve real problems for our customers. So, you need to understand our customers and what is important for them. You should not just follow instructions, you must comprehend what you are doing, ask questions, bring suggestions, and find the best solution to deliver what is required.
 
·         Demonstrating Curiosity and genuine interest in learning: You will be in contact with senior QA engineers, developers and architects as well as working in a complex environment and product. So, you will have the opportunity to gain experience all the time and it is imperative that you have an interest in evolving with the daily experiences and becoming a stronger engineer tomorrow.
 
·         Maintaining Teamwork and collaboration: You will be collaborating with a team to deliver something important to our customers and build a safer world. You will also be engaging with product management and customer support to understand customer feedback and needs. So, you are not alone, and it is important for you to think collectively, helping others around you and demonstrating gratitude to your colleagues for helping you. For that you must have strong empathy and be able to communicate clearly and efficiently.

Skills and Qualifications

    • Solid knowledge of networking, TCP/IP, Familiarity with protocols such as HTTP/S, FTP, SSL, IPSec etc
    • Basic network devices knowledge such as routers and switches
    • Familiar with Web based or UI application test automation
    • Knowledge of software testing, including QA process and QA methodologies
    • Experience with one or more scripting language such as Python and Unix shell
    • Project experience on Linux/UNIX and Windows as well as familiarity with databases
    • Understanding of software development process
    • Demonstrated problem-solving skills and the ability to organize and prioritize multiple tasks at one time
    • Good written and verbal communication skills
Why Work for WatchGuard?

WatchGuard is a global leader in network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. Our award-winning products and services are trusted worldwide by more than 18,000 security resellers and service providers to protect more than 250,000 customers. Our technology keeps our customers ahead of increasingly sophisticated hackers and has fueled record revenues at WatchGuard.
 
WatchGuard is headquartered in Seattle, Washington, with team members working remotely and in offices worldwide.
 
Our company culture places an intense focus on our customers and employees. From the newest employee to our CEO, you'll find that each person at WatchGuard embodies our Core Values: Accountability, Community, Belonging, Action, Innovation, and Customer-Centric. Learn more about our company culture at www.watchguard.com/wgrd-careers.
 
WatchGuard provides equal employment opportunities for all qualified employees, regardless of their race, color, national origin, religion, ancestry, creed, pregnancy, age, sex, sexual orientation (including gender expression or identity), marital status, mental or physical disability, honorably discharged veteran or military status or any other category protected by federal, state or local laws. Our equal employment opportunity (or EEO) policy focuses solely on the talent, hard work, contributions, and actual results achieved by each WatchGuard employee and on the potential of employment candidates to make such contributions. We consider focusing on an employee's protected characteristics rather than on talent, hard work, and actual work results to violate our EEO policy. As an Equal Opportunity Employer, we are committed to a diverse workforce. WatchGuard participates in E-verify.
 
WatchGuard is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.