Named Account Manager

Sydney, Australia
Sales /
Regular Full Time /
WatchGuard embraces a Flexible Work Philosophy. Most of our employees can choose to work from the office, at home, or any combination of the two. We’ve built a global workforce of outstanding team members and a flexible culture built on trust, collaboration, and belonging.

WatchGuard® Technologies, Inc. was Established in 1996 and with over 25 years’ experience as a network security vendor and being a global leader in network security, secure Wi-Fi, multi-factor authentication, advanced endpoint protection, and network intelligence. We have award-winning products and are trusted around the world by nearly 18,000 security resellers to protect more than 250,000 customers. Our mission is to make enterprise-grade security solutions accessible to companies of all types, sizes and industry making WatchGuard an ideal solution for midmarket businesses and distributed enterprises.

About the Position:

    • Reporting to the Regional Director, the role is responsible for finding new and growing existing SMB and Enterprise clients while working in conjunction with our channel account managers and partner community within Australia. You will be responsible for developing customer relationships through understanding their business objectives and providing the right solution to ensure they are utilizing our complete cyber security product offering.

Position Responsibilities:

    • Business Development:
    • Identify and pursue new SMB and Enterprise clients within Australia.
      Cultivate relationships with existing clients to foster growth opportunities.
      Collaborate closely with channel account managers and partner community to leverage their networks and resources effectively.
    • Customer Relationship Management:
    • Understand the business objectives of clients and prospects.
      Provide tailored cyber security solutions that address the unique needs of each client.
      Serve as a trusted advisor to clients, offering insights and guidance on security best practices.
    • Product Expertise:
    • Possess comprehensive knowledge of WatchGuard Technologies' cyber security product offering.
      Articulate the value proposition of each product and how it addresses specific security challenges.
      Stay updated on industry trends and competitor offerings to maintain a competitive edge.
    • Sales Strategy and Execution:
    • Develop and implement sales strategies to achieve revenue targets.
      Utilize effective sales techniques to drive business growth and market penetration.
      Monitor sales performance metrics and adjust strategies as needed to optimize results.
    • Collaboration and Communication:
    • Work closely with internal teams such as marketing, product management, and support to ensure seamless customer experience.
      Communicate effectively with clients, partners, and internal stakeholders to align objectives and drive mutual success.

Skills and Qualifications:

    • Proven Sales Track Record:
    • Demonstrated success in sales roles, preferably in the cyber security industry.
      Ability to consistently meet or exceed sales targets and quotas.
    • Cyber Security Knowledge:
    • Strong understanding of cyber security concepts, trends, and technologies.
      Familiarity with WatchGuard Technologies' product portfolio is a plus.
    • Customer Focus:
    • Ability to empathize with clients and understand their business challenges.
      Strong customer service orientation with a dedication to delivering value-added solutions.
    • Communication Skills:
    • Excellent verbal and written communication skills.
      Ability to effectively present technical information to both technical and non-technical audiences.
    • Team Player:
    • Proven ability to collaborate effectively with cross-functional teams and external partners.
      Willingness to share knowledge and best practices to contribute to team success.


    • 3+ years’ experience working in SMB and Enterprise space.
    • A degree or diploma in IT or Engineering
    • Proven experience in up-selling and cross-selling deals.
    • Previous selling IT Software/ and or Hardware experience.
    • Experience and exposure with Cyber security solutions.
    • Proven track record of successfully building and nurturing multi-level client relationships.
    • Strong customer-facing and presentation skills with the ability to establish credibility with executives
    • You have excellent written and oral communication skills
    • Self-starter, energetic, adapt quickly, inquisitive, and excited to work in fast-paced environment.
$250,000 - $300,000 a year
OTE split into 60/40 (base/commission)
Why Work for WatchGuard?

WatchGuard is a global leader in network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. Our award-winning products and services are trusted worldwide by more than 18,000 security resellers and service providers to protect more than 250,000 customers. Our technology keeps our customers ahead of increasingly sophisticated hackers and has fueled record revenues at WatchGuard.
WatchGuard is headquartered in Seattle, Washington, with team members working remotely and in offices worldwide.
Our company culture places an intense focus on our customers and employees. From the newest employee to our CEO, you'll find that each person at WatchGuard embodies our Core Values: Accountability, Community, Belonging, Action, Innovation, and Customer-Centric. Learn more about our company culture at
WatchGuard provides equal employment opportunities for all qualified employees, regardless of their race, color, national origin, religion, ancestry, creed, pregnancy, age, sex, sexual orientation (including gender expression or identity), marital status, mental or physical disability, honorably discharged veteran or military status or any other category protected by federal, state or local laws. Our equal employment opportunity (or EEO) policy focuses solely on the talent, hard work, contributions, and actual results achieved by each WatchGuard employee and on the potential of employment candidates to make such contributions. We consider focusing on an employee's protected characteristics rather than on talent, hard work, and actual work results to violate our EEO policy. As an Equal Opportunity Employer, we are committed to a diverse workforce. WatchGuard participates in E-verify.
WatchGuard is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.