Sales Associate
Denver
Sales – Showroom Sales /
On-site
About Waterworks
When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large.
What We Provide
What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day. The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.
Objective:
The Sales Associate is an entry-level sales role within the Waterworks showroom, designed as a 12–18 month position. In this role, you will work in a dynamic showroom environment, supporting sales efforts and collaborating closely with experienced Sales Consultants. Responsibilities include responding to client emails, preparing quotes and specification packets, and assisting walk-in clients—all while gaining in-depth knowledge of Waterworks products, systems, clients, and the sales process. As you grow in the role, you will begin building your own client list to prepare for a seamless transition into a Sales Consultant position.
This is an excellent opportunity for an early-career professional who is passionate about design and luxury sales.
Responsibilities
- Greet and assist walk-in clients in the showroom with professionalism and enthusiasm.
- Respond promptly to client emails and inquiries.
- Provide accurate quotes and spec packets to support client needs.
- Begin building and managing a personal client list.
- Collaborate closely with Sales Consultants to support ongoing sales efforts.
- Assist in preparing presentations, proposals, and product recommendations.
- Learn and apply Waterworks’ sales process and client engagement strategies.
- Develop a deep understanding of Waterworks’ product lines, finishes, and design applications.
- Learn internal systems and tools used for quoting, ordering, and client management.
- Maintain showroom appearance and ensure product displays are current and well-presented.
- Support showroom events and client visits as needed.
- Actively participate in training and mentorship opportunities.
- Demonstrate growth in product knowledge, client interaction, and sales readiness.
- Other duties and responsibilities as assigned.
Requirements
- Prior experience (0-2 years) in sales or customer service is a plus but not required
- Strong communication and interpersonal skills
- Self-motivated with a passion for design and a drive to achieve sales targets
- Excellent organizational and time-management abilities
- Ability to work independently and as a part of a team
- Proficiency in using MS Office Suite; ERP experience a plus
- An entrepreneurial spirit with a willingness to learn, grow and collaborate
- Local travel required up to 10%
- Plumbing and/or tile industry experience preferred
Our Values
Be Authentic: Engage in real conversations. Communicate honestly with respect and professionalism.
Raise The Bar: Share ideas to uphold our standard of excellence. Never settle for less than the best.
Own It: Be responsible for your results. Empower yourself and others to step forward and lead.
Partner For Perfection: Collaborate with peers and teammates to deliver superior service to our clients.
Love What You Do & Do What You Love: Generate excitement and enthusiasm for our brand and company.
Waterworks is committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Waterworks is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
Waterworks may require physical requirements within its Showroom locations as follows:
Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques. Ability to maneuver effectively around showroom floor, stock room and office. Position could entail periods of standing, twisting, stooping, kneeling, squatting, bending and climbing. Licensed to drive preferred. Ability to travel locally or out of state.
