Claims Enrollment Specialist
Austin / Hybrid
Client Success – Client Success /
Full Time /
Hybrid
Great organizations are made of great people. We're looking to fill a Claims Enrollment Specialist role on our growing team. This is a full-time position. The primary responsibility is managing the enrollment process that allows our clients to submit and receive claim information via our clearinghouse (Change Healthcare).
The ideal candidate would have job experience in a similar claims processing or enrollment role. Candidates must enjoy and work well with technology and possess great written and verbal communication skills. You’ll ensure that all necessary applications, paperwork, and follow-ups are handled efficiently and accurately to enable smooth claim processing for our clients.
Responsibilities
- Prepare, submit, and track onboarding and enrollment paperwork for clients with our clearinghouse
- Verify payer and clearinghouse enrollment requirements and ensure compliance with each provider’s process
- Communicate with clearinghouse and clients to resolve missing or incorrect information
- Maintain accurate records of enrollment status, timelines, and communications in internal systems
- Coordinate with internal teams (such as Implementation, Billing, and Client Success) to ensure a seamless onboarding and claims submission experience
- Assist in developing and improving enrollment procedures and documentation
Qualifications
- Bachelor’s degree, required
- 1-3 years of experience in Client Success, Support, or other client-facing position
- Strong attention to detail and organizational skills; you enjoy tracking and following up on multiple moving pieces
- Must possess excellent written and oral communication skills, including ability to communicate with all levels of org chart
- Ability to work independently and meet deadlines in a fast-paced environment
- Proficiency with CRM/ticketing systems, as well as Adobe Acrobat, Google Suite and all Microsoft Office Applications
- Bonus: experience with healthcare enrollment, claims processing, or revenue cycle software
$50,000 - $65,000 a year
About WeInfuse
Come join our growing company. We are an established healthcare SaaS company with offices in Dallas and Austin.
Founded in 2016, WeInfuse is an infusion center software and consulting organization. Our founders and their team have developed the first and only end-to-end software solution for infusion centers that has gained significant traction in the market. In addition to providing the industry’s leading SaaS solution, WeInfuse provides infusion center start-up, optimization and pharmaceutical manufacturer consulting services.
For US-Based Roles: We are not offering new sponsorships opportunities at this time for persons requiring employment visas, such as an H-1B; authorization to work in the U.S. is a precondition of employment.
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of WeInfuse team members are considered the property of WeInfuse and are not subject to payment of agency fees.
